Housekeeping Associate

Centre Point Hospitality; Nagpur District; On-site; INR 167,000 - 257,000; Full time

Job summary

Hotel Centre Point in Nagpur, Maharashtra, is seeking a Housekeeping Associate to maintain guest rooms, corridors, and public areas to the highest standards. This full-time, on-site role focuses on cleanliness, bed making, amenities replenishment, and waste disposal.

You will also handle laundry tasks, report maintenance issues, restock supplies, and prep rooms according to hotel standards and guest preferences.

Qualifications

• Candidates should possess strong Laundry skills, including handling linens, guest garments, and operating basic laundry equipment safely.
• Effective communication and customer service skills to respond to guest requests politely and coordinate with team members and supervisors.
• Solid organization skills to manage room cleaning schedules, inventory of supplies, and task priorities efficiently.
• Willingness to participate in training and continuous learning to follow hotel standards, safety protocols, and hygiene practices.
• Relevant qualifications include prior housekeeping or hospitality experience, basic understanding of cleaning chemicals and safety, and the ability to stand, walk, bend, and lift during shifts.
• Additional beneficial qualifications include attention to detail, reliability in following procedures, and the capability to work flexible hours, including weekends and holidays.

Responsibilities

• Maintains guest rooms, corridors, and public areas to high cleanliness and hygiene standards.
• Makes beds, replenishes amenities, cleans bathrooms, and ensures proper waste disposal.
• Manages laundry tasks including collecting, sorting, and delivering linens and guest laundry.
• Reports maintenance issues, restocks housekeeping supplies, and prepares rooms according to hotel standards and guest preferences.
• Interacts courteously with guests and team members, supports events or high-occupancy days, and participates in training sessions.

Skills

Laundry skills

Communication

Customer service

Organization skills

Willingness to training/learning

Education

Experience in housekeeping or hospitality

Tools

Basic laundry equipment

Job description

Company Description

Hotel Centre Point, established in November 1988, is a distinguished 5-star property located in Nagpur, Maharashtra. The hotel offers 136 luxurious rooms, 14 banquet halls, and multiple dining options, including a fine-dining restaurant, a 24-hour coffee shop, and a bespoke buffet area. Renowned for exemplary service, it also provides round-the-clock room service, catering to a wide range of guest needs. The group is expanding with upcoming ventures in Navi Mumbai, Amravati and Goa, ensuring further opportunities for growth and innovation in hospitality.

Role Description

The Housekeeping Associate is a full-time, on-site role based at Hotel Centre Point in Nagpur. This role is responsible for maintaining guest rooms, corridors, and public areas to high cleanliness and hygiene standards, including making beds, replenishing amenities, cleaning bathrooms, and ensuring proper waste disposal. The Housekeeping Associate will manage laundry tasks such as collecting, sorting, and delivering linens and guest laundry, while following property procedures and safety guidelines. Daily responsibilities include reporting maintenance issues, restocking housekeeping supplies, and preparing rooms according to hotel standards and guest preferences. The role also involves interacting courteously with guests and team members, supporting special events or high-occupancy days, and participating in training sessions to maintain consistent service quality.

Qualifications

• Candidates should possess strong Laundry skills, including handling linens, guest garments, and operating basic laundry equipment safely.
• Candidates should possess effective Communication and Customer Service skills to respond to guest requests politely and coordinate with team members and supervisors.
• Candidates should possess solid Organization Skills to manage room cleaning schedules, inventory of supplies, and task priorities efficiently.
• Candidates should possess a willingness to participate in Training and continuous learning to follow hotel standards, safety protocols, and hygiene practices.
• Relevant qualifications include prior housekeeping or hospitality experience, basic understanding of cleaning chemicals and safety, and the ability to stand, walk, bend, and lift during shifts.
• Additional beneficial qualifications include attention to detail, reliability in following procedures, and the capability to work flexible hours, including weekends and holidays.