Housekeeping Associate

Kizuna Property Services LLP; Mumbai; On-site; INR 167,000 - 279,000; Full time

Job summary

Kizuna Property Services LLP is seeking a detail‑oriented housekeeping professional to maintain the cleanliness and presentation standards of a premium 50,000 sq. ft. coworking centre in Mumbai.

The role emphasizes proactive service, health, safety, and a world‑class workplace experience for members, clients, and visitors. Responsibilities include routine cleaning of offices, washrooms, pantry areas, and meeting spaces, with a focus on timely response to requests and maintaining high audit

Qualifications

• Minimum Secondary School (10th) standard; 12th standard preferable.
• 1–3 years in housekeeping, janitorial services, facility services, hospitality, or premium offices.
• Experience in premium commercial or hospitality environments preferred.
• Basic knowledge of cleaning procedures, equipment, and hygiene practices.

Responsibilities

• Perform routine cleaning of offices, workstations, cabins, meeting rooms, reception areas, lounges, corridors, and common areas.
• Dust, vacuum, mop, sweep, and sanitize designated areas according to schedules.
• Maintain washrooms at premium hospitality standards; replenish consumables and conduct inspections.
• Maintain pantry areas, lounges, and common spaces; assist during meetings and events.
• Ensure meeting rooms are clean and ready for bookings; coordinate with Reception and Office teams.
• Provide courteous assistance to members, guests, and visitors; respond to housekeeping requests.
• Monitor supplies, report stock requirements, and ensure safe storage of cleaning equipment.

Skills

Attention to detail

Customer service

Teamwork

Independent worker

Education

Secondary education (10th)

Job description

Responsible for maintaining the cleanliness, hygiene, appearance, and presentation standards of a premium 50,000 sq. ft. co‑working business centre. Plays a vital part in creating a positive first impression for members, clients, visitors, and guests — embodying Kizuna and Omotenashi through proactive service, attention to detail, and pride in a world‑class workplace environment.

Key objectives

• Maintain exceptional cleanliness and hygiene standards throughout the business centre.
• Ensure all client‑facing and common areas remain presentation‑ready at all times.
• Support a premium workplace experience through proactive housekeeping services.
• Respond promptly to cleanliness and service requests.
• Maintain washrooms, pantries, meeting rooms, and common areas to the highest standards.
• Ensure adequate stocking of consumables and housekeeping supplies.
• Support health, safety, and workplace hygiene compliance.

Key responsibilities — Cleaning & Housekeeping Operations

• Perform routine cleaning of offices, workstations, cabins, meeting rooms, reception areas, lounges, corridors, and common areas.
• Dust, vacuum, mop, sweep, and sanitize designated areas according to schedules.
• Maintain spotless presentation standards throughout the facility.
• Ensure glass partitions, doors, and high‑visibility areas remain clean and streak‑free.
• Report any maintenance issues, damages, or safety hazards observed during daily duties.

Key responsibilities — Washroom & Hygiene Maintenance

• Maintain washrooms at premium hospitality standards throughout operating hours.
• Replenish soap, tissue paper, hand towels, air fresheners, and other consumables.
• Conduct scheduled washroom inspections and maintain inspection records where required.
• Ensure hygiene and sanitation standards are strictly followed.

Key responsibilities — Pantry & Common Area Support

• Maintain cleanliness of pantry areas, coffee stations, lounges, and breakout spaces.
• Assist in clearing used crockery and maintaining cleanliness during peak periods.
• Support pantry and hospitality teams during meetings and events when required.
• Monitor pantry consumables and report replenishment requirements.

Key responsibilities — Meeting Room Support

• Ensure meeting rooms are clean and ready before scheduled meetings.
• Reset meeting rooms between bookings.
• Check cleanliness of furniture, presentation areas, and hospitality setups.
• Coordinate with Reception and Office Associates to maintain meeting room readiness.

Key responsibilities — Workplace Experience Support

• Provide courteous assistance to members, guests, and visitors.
• Respond promptly to housekeeping‑related requests.
• Support workplace events, member engagements, and special functions.
• Contribute to maintaining a welcoming and comfortable environment.

Key responsibilities — Inventory & Supply Management

• Monitor housekeeping supplies and consumables.
• Report stock requirements to supervisors in a timely manner.
• Ensure proper storage and handling of cleaning equipment and chemicals.
• Maintain housekeeping equipment in clean and serviceable condition.

Key responsibilities — Health, Safety & Compliance

• Adhere to all workplace health and safety standards.
• Follow proper cleaning and sanitation procedures.
• Use cleaning chemicals and equipment safely and responsibly.
• Support emergency response procedures when required.
• Comply with all company policies and facility regulations.

Required experience and qualifications

• Minimum Secondary School (10th Standard); 12th Standard preferable.
• 1–3 years in housekeeping, janitorial services, facility services, hospitality, commercial offices, hotels, or business centres.
• Experience in premium commercial or hospitality environments preferred.
• Basic knowledge of cleaning procedures, equipment, and hygiene practices.
• Ability to perform physically demanding tasks.
• Good personal grooming and hygiene standards.
• Reliable, punctual, and disciplined work ethic.

Language requirements

• Basic communication skills in Hindi and Marathi.
• Basic understanding of English preferred.
• Ability to interact politely and professionally with workplace occupants and visitors.

Preferred skills and qualifications

• Experience in premium office buildings, coworking spaces, or hotels.
• Knowledge of housekeeping best practices and cleaning chemicals.
• Understanding of workplace hygiene and safety standards.
• Attention to detail and commitment to quality.
• Positive attitude and customer‑service orientation.
• Ability to work independently and as part of a team.

Key performance indicators

• Workplace Cleanliness Audit Score ≥ 95%
• Washroom Hygiene Audit Score ≥ 98%
• Response Time to Service Requests ≥ 95%
• Common Area Presentation Standards ≥ 95%
• Consumable Availability Compliance ≥ 98%
• Client & Member Satisfaction Rating ≥ 90%
• Zero Major Safety or Hygiene Violations

Location: Bandra Kurla Complex, Mumbai. Employment type: full‑time, on‑site.