Job Description: House Manager (Residence)
Position: - House Manager
Reporting to: - Director / Office HR
Job Purpose:
To ensure smooth day to day operations, maintenance, housekeeping, and administration of the residence by coordinating with vendors, household staff, drivers and guests while maintaining high standards of service, cleanliness, and confidentiality.
Key Responsibilities:
1. Home Maintenance & Vendor Coordination
- Coordinate with vendors for all home maintenance and repair work, including electricians, plumbers, carpenters, AC technicians, and other Etc.
- Schedule maintenance activities and supervise work until successful completion.
- Ensure quality of work and timely closure of maintenance work.
- Maintain records of service reports, warranties, invoices and annual maintenance contracts; conduct regular inspections of maintenance if any.
- Manage all AMCs of the house
2. Household Staff Management
- Supervise housekeeping staff, cooks, homestaff & Drivers
- Allocate daily duties and monitor the assigned tasks
- Ensure cleanliness, hygiene and proper upkeep of all areas of the residence
- Maintain all homestaff attendance record
3. Driver Coordination
- Manage daily driver schedule and vehicle assignments
- Ensure all drivers report to the house manager regarding daily duties, leave request and attendance.
- Monitor vehicle cleanliness, servicing schedules, insurance, PUC etc.
- Coordinate transport requirements for family members and guests.
4. Guest Hospitality
- Welcome guests and ensure a pleasant arrival
- Coordinate guest room preparation and hospitality arrangements
- Arrange refreshments, meals and other guest requirements and coordinate with household staff to ensure seamless guest service.
5. Inventory & Asset Management
- Maintain inventory of household supplies, groceries, cleaning materials, and consumables.
- Raise purchase requirements and coordinate timely procurement.
- Maintain records of vendor details, contract bills, and payments
- Prepare monthly reports on maintenance activities and household expenses.
6. Safety & Security
- Coordinate with security personnel of home premises
- Ensure CCTV, fire safety equipment, and other safety systems are functional.
- Report any security or safety concerns immediately.
KEY SKILLS
- Vendor Management
- Household Operation Management
- Team Supervision
- Problem Solving
- Time Management
- Hospitality & Guest Relations
Qualification & Preference:
- Graduate (Preferred)
- Female Candidate
- 2-4 Year Experience managing a high end residence.
Working Conditions:
- Working Hours: 12-Hours Shift
- Flexibility: In case of no work can leave early, the same may be allowed on the situation and work requirement.