Hotel Information Technology_ Information Technology Manager

Radisson Hotel Group; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Hotel stay discounts 53% off

Friends & Family 30% off

Breakfast / F&B / Spa discounts

Job summary

Radisson Hotel Group in Bengaluru invites an Information Technology Manager to lead security, integrity, and optimization of our IT systems, while aligning with business partners to drive readiness, compliance and value across operations.

You will steer IT strategies, supervise system performance, negotiate installations and licensing, mentor teams, and ensure audits meet policy. This role blends hospitality excellence with innovative technology to support guests and colleagues worldwide.

Qualifications

• Proven experience in IT with strong problem-solving capabilities.
• Excellent leadership skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy

Responsibilities

• Overseeing the security, integrity, and maintenance of IT systems, ensuring systems are well maintained.
• Extensive interactions with business counterparts driving business readiness and contingency activities.
• Develops and implements IT strategies communicated at all levels and audited for strategic decisions.
• Understands objectives and architecture of IT systems to ensure controlled and efficient operations.
• Negotiates installations, service and maintenance agreements and manages licensing/ upgrades.
• Builds and maintains effective relationships with key stakeholders.
• Reviews system performance and provides recommendations to drive efficiency.
• Ensures adherence to legislation and documents due diligence for audits.

Skills

IT leadership

Security governance

Problem solving

Guest service mindset

Creative solutions

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

As an Information Technology Manager, you bring a cutting-edge blend of innovation, a results-driven approach, and a fervor for advancing technological solutions to our dynamic IT team. Your expertise and dedication will play a pivotal role in steering our technology initiatives to new heights.

• Responsible for overseeing the security, integrity, and maintenance of IT systems, ensuring that systems are well maintained and IT procedures robust.
• Extensive interactions with business counterparts driving business readiness and contingency activities, system installations and liaison with business users for acceptance of deliverables, initiatives, and compliance KPI's.
• Develops and implements IT strategies where objectives are communicated at all levels, the performance of system software and hardware is audited and reported upon to enables strategic business decisions to be made.
• Understands the overall objectives and architectural aspects of all IT systems to ensuring that all IT functions and disciplines are controlled, audited ensuring system efficiencies are attained.
• Participates in the negotiations for installations, service and maintenance agreements of all IT system, project managing the process and ensuring that licensing and upgrades are kept in date.
• Builds and maintains effective working relationships with all key stakeholders.
• Reviews and scrutinizes system performance, in accordance with company policy, providing recommendations that will drive efficiency and provide added value to the business.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Qualifications

• Proven experience in IT with strong problem-solving capabilities.
• Excellent leadership skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development - helping you reach your full potential.

Experience the Team Spirit - Join a workplace that's inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference - in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you're located, you'll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you'll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

• Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.