Captain - Restaurant Supervisor

Radisson Hotel Group; Bengaluru; On-site; INR 350,000 - 520,000; Full time

Benefits offered by this job

Hotel employee discounts

Friends & Family discounts

Meal discounts

Job summary

Radisson Hotel Group in Bengaluru, India, seeks a Restaurant Supervisor to lead the food & beverage team and uphold exceptional guest service. You will drive operational standards, mentor staff, and ensure seamless dining experiences across shifts.

The role emphasizes proactive guest engagement, cost awareness, and collaboration with other departments to achieve hotel targets while maintaining brand standards.

Qualifications

• Experience in food & beverage service.
• Strong supervisory and managerial skills with a hands-on approach.
• Commitment to delivering exceptional guest service.
• Ability to find creative solutions with proven problem-solving capabilities.
• Personal integrity and excellence in performance.
• Experience working with IT systems on various platforms.
• Strong communication skills.

Responsibilities

• Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Delivers on plans and objectives where food & beverage initiatives & hotel targets are achieved.
• Supervises the food & beverage team fostering a culture of growth, development, and performance within the department.

Skills

Food & beverage service

Supervisory skills

People management

Creative problem solving

IT systems experience

Strong communication

Tools

POS systems

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Do you have an insatiable appetite for delivering first-class service and a passion for the artistry of Food & Beverage? Then why not embark on a culinary journey with us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can savor and relish the experience!

We are currently seeking a Restaurant Supervisor to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

As a Restaurant Supervisor, you lead with creativity, impeccable leadership, and an unwavering commitment to exceptional service. Your role is the core of our culinary haven, where your innovation and dedication shine, taking our dining experiences to new heights.

Job Description

• Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Delivers on plans and objectives where food & beverage initiatives & hotel targets are achieved.
• Supervises the food & beverage team fostering a culture of growth, development, and performance within the department.

• Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships with all key stakeholders.
• Takes the lead to deliver departmental programmes that advance service standards, profitability, and cost control.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required.

Qualifications

• Experience in food & beverage service.
• Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style.
• Commitment to delivering exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions with proven problem-solving capabilities offering support where required.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Experience of working with IT systems on various platforms.
• Strong communication skills.

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality -

Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career -

No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit -

Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition -

Your ideas, passion and drive matter! We empower you to make a difference— in hospitality, your community and beyond.

Enjoy Global & Local Perks -

No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as

• up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality!

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.