HOT Vacancy | Microsoft Product Support!

Manning Consulting

Hyderabad

On-site

INR 495,000 - 605,000

Full time

14 days+

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Job summary

Manning Consulting in Hyderabad is hiring Product Support Advocates for a premium Microsoft support process. Location: Hyderabad, India. Experience: minimum 1 year. Eligibility: graduates only. Salary: up to 5.5 LPA. Virtual interviews, same-day selection, and immediate joining.

You will handle customer queries via phone, chat and email, troubleshoot Microsoft products, and provide remote assistance with effective solutions to drive first-contact resolution and customer satisfaction.

Qualifications

Minimum 1 year of technical support experience.
1 year of Office 365 troubleshooting experience is mandatory.
Strong knowledge of Windows, Office & Microsoft 365.
Excellent English communication skills.
Strong troubleshooting and problem-solving abilities.
Customer-focused mindset with good technical understanding.

Responsibilities

Handle customer queries via Phone, Chat & Email.
Troubleshoot Microsoft products and technical issues.
Provide remote assistance and effective solutions.
Drive first-contact resolution & customer satisfaction.

Skills

Technical support experience

Office 365 troubleshooting

Windows knowledge

Microsoft 365 knowledge

English communication

Education

Graduates

Job description

HOT VACANCY | MICROSOFT PRODUCT SUPPORT

Location: Hyderabad (HYD)
Experience: Minimum 1 Year
Eligibility: Graduates Only
Salary: Up to 5.5 LPA
Virtual Interviews | Same-Day Selection | Immediate Joining

We’re hiring Product Support Advocates for a premium Microsoft support process!

Key Requirements