Hostel Community Manager /Residential Hostel Warden

UPES; Dehradun; On-site; INR 400,000 - 800,000; Full time

Benefits offered by this job

On-campus Accommodation

Meals Provided

Job summary

UPES seeks a Hostel Community Manager cum Residential Hostel Warden to lead on-campus hostel operations and student welfare. The role requires living on campus and coordinating with security, housekeeping, and food services to ensure a safe, engaging residential experience.

The ideal candidate will drive community engagement through sports and events, manage parent communications, and supervise discipline and occupancy plans on a daily basis.

Qualifications

• This role requires 5+ years in hostel or residential community management.
• Graduate degree required; postgrad in management/hospitality advantageous.
• Sports background preferred for engagement initiatives.

Responsibilities

• Manage hostel operations including attendance, inspections, hygiene, safety, and discipline.
• Provide day-to-day student welfare support and coordinate with parents as needed.
• Serve as primary contact for parents on welfare matters and feedback closure.
• Plan sports, cultural, and recreational activities to build community.
• Collaborate with security, housekeeping, and food service for smooth operations.
• Review feedback, implement improvements, and support retention.
• Maintain records and prepare operational reports and budgets.

Skills

Student Engagement

Conflict Resolution

Communication

Event Planning

Operational & Reporting

Education

Graduate in any discipline

Postgraduate qualification in Management/Hospitality

Job description

Hostel Community Manager cum Residential Hostel Warden

Residential Position

We are looking for an energetic, student-focused, and community-driven professional to join the UPES Hostel Administration team. This is a residential leadership role responsible for hostel operations, student welfare, discipline, and creating a vibrant hostel community through sports, engagement, and recreational activities.

About the Role

The Hostel Community Manager will ensure a safe, inclusive, and engaging residential experience for students while overseeing day-to-day hostel operations. The role requires close interaction with students, parents, wardens, security, housekeeping, food services, and university administration.

Key Responsibilities

Hostel Operations

Manage hostel operations, student attendance, room inspections, hygiene, maintenance coordination, safety, and disciplinary processes.

Student Welfare

Provide day-to-day support to students, address concerns related to accommodation, food, health, and safety, and coordinate with parents when required.

Parents Interaction

Act as the primary point of contact for parents regarding student welfare, address parent concerns professionally, provide timely updates, and ensure effective closure of feedback and grievances.

Community Engagement

Plan and conduct sports activities, cultural activities, community events, and recreational programs to build a strong hostel community spirit.

Leadership & Coordination

Work closely with reporting manager and administration department colleagues- from security, housekeeping, and food service teams to ensure smooth hostel functioning and excellent student experience.

Feedback & Retention

Check student feedback & survey reports, resolve grievances, implement improvement initiatives, and support student satisfaction and hostel retention.

Planning & Reporting

Maintain hostel records, prepare operational reports, monitor budgets, identify cost-saving opportunities, and support continuous improvement initiatives.

Eligibility & Experience

• Experience-Minimum 5 years of experience in Hostel Administration, Student Housing, Residential Life, University Hostels, Boarding Schools, or a similar residential community management role.


• Education-Graduate in any discipline. Postgraduate qualification in Management, Hospitality, Sports Management, or Education Administration will be an added advantage.


• Sports Background (Preferred)-Candidates with experience in sports coaching, physical education, sports management, NCC, adventure activities, or organizing student sporting events will be given preference.

Desired Skills

• Student Engagement


• Conflict Resolution & Discipline


• Excellent Communication


• Event & Activity Planning


• Student-Centric Approach


• Operational & Reporting Skills

What We are Looking For

The ideal candidate should be passionate about building an active hostel culture where students feel safe, connected, and engaged beyond academics. The person should be comfortable living on campus and leading student engagement initiatives, especially through sports and community-building activities.

On-Campus Accommodation & Meals Provided

This is a residential position. The selected candidate will be required to stay on the UPES campus hostel premises. Weekly off, Leave policy, Accommodation, and other employee benefits will be explained by the HR Department during the recruitment process.