Hiring | Wellness Coordinator

Zoho; Gurugram District; On-site; INR 268,000 - 446,000; Full time

Job summary

Zoho in Gurugram is seeking a Wellness Coordinator to manage the front desk, appointments, counselling, and convert consultations into treatment packages. The role requires strong communication, empathy, and consultative sales skills.

The candidate will greet patients, coordinate visits, explain treatment programs, and build a calm, supportive environment, including care for new mothers.

Qualifications

• 2–4 years of experience in Front Desk / Clinic Coordination / Hospital Sales / Wellness Center Sales.
• Strong face-to-face counselling and closing skills.
• Excellent communication and interpersonal skills.
• Empathetic, patient, and calm approach.
• Experience in Healthcare / Physiotherapy / IVF / Maternity / Wellness Clinics is preferred.
• Prior experience in counselling-led sales is an added advantage.

Responsibilities

• Welcome and assist patients, ensuring a warm and professional clinic experience.
• Manage appointments, calls, inquiries, and patient coordination.
• Explain treatment programs and guide patients through consultations.
• Counsel patients and convert inquiries/consultations into treatment packages.
• Maintain patient follow-ups and coordinate the overall clinic experience.
• Create a calm, empathetic, and supportive environment for new mothers.

Skills

Counselling

Closing skills

Communication

Interpersonal skills

Empathy

Front desk coordination

Job description

Gurgaon Kty., India | Posted on 09/30/2026

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Job Description

Job Description – Wellness Coordinator

Location: Gurugram

Experience: 1–4 Years

Salary: Up to ₹40,000 per month

Employment Type: Full-Time

Job Summary

We are looking for a Wellness Coordinator to manage the front desk, patient appointments, counselling, and conversion of consultations into treatment packages. The role requires strong communication, empathy, and consultative sales skills.

Key Responsibilities

• Welcome and assist patients, ensuring a warm and professional clinic experience.
  
• Manage appointments, calls, inquiries, and patient coordination.
  
• Explain treatment programs and guide patients through consultations.
  
• Counsel patients and convert inquiries/consultations into treatment packages.
  
• Maintain patient follow-ups and coordinate the overall clinic experience.
  
• Create a calm, empathetic, and supportive environment for new mothers.
  

Requirements

• 2–4 years of experience in Front Desk / Clinic Coordination / Hospital Sales / Wellness Center Sales .
  
• Strong face-to-face counselling and closing skills.
  
• Excellent communication and interpersonal skills.
  
• Empathetic, patient, and calm approach.
  
• Experience in Healthcare / Physiotherapy / IVF / Maternity / Wellness Clinics is preferred.
  
• Prior experience in consultative or counselling-led sales is an added advantage.