Hiring For Deputy Manager - Medical Coding

Medusind; Chennai; Presencial; INR 800.000 - 1.100.000; Jornada completa

Descripción de la vacante

Medusind in Chennai seeks an experienced data-management professional to mentor teams in healthcare domains, ensuring SLA adherence and high-quality output. You will lead project planning, drive productivity and quality targets, and arrange training to optimize performance.

You will coordinate with client counterparts daily, develop performance reports and manage attrition, while staying updated on CPT/ICD coding trends. Willingness to travel for domain trainings is required.

Formación

• More than 10 years of experience in data management within healthcare, pharma or medical domains.
• Working knowledge of CPT and ICD coding.
• CPC certification is an added advantage.

Responsabilidades

• Mentor, groom and optimize utilization of team resources while ensuring SLA and quality targets.
• Plan projects to ensure timely delivery and quality standards defined in client SLA.
• Ensure productivity and quality targets are met for the teams.
• Provide feedback and arrange training to enhance team performance.
• Ensure quick ramp up of new joiners and conduct regular team meetings.
• Interact with client counterparts on day-to-day issues and maintain project delivery oversight.
• Develop and maintain reports to capture team and project performance; deliver reports on time.
• Attrition management and coordinating with support staff for team concerns.
• Identify process improvement opportunities and contribute to automation initiatives.
• Conduct operations interviews for roles from CSE to Team Coach as needed.

Descripción del empleo

Roles and Responsibilities

Objective: Ensure adherence to client SLA and quality matrices, responsible for mentoring, grooming and optimal utilization of team resources

• Project planning to ensure timely delivery and quality standards defined in client SLA.
• Ensures that the teams productivity and quality targets are met.
• Provides feedback and arrange for appropriate training to ensure optimal team performance.
• Ensure quick ramp up of new joiners in the team.
• Conducts regular team meeting and keep team environment healthy and motivating.
• Has a good grasp on project delivery and independently interacts with client counterparts on day to day issues.
• Develops and maintains appropriate reports to capture team performance and overall project performance. Responsible for timely delivery of the reports to the client.
• Attrition Management
• Keep self-up-to-date on latest developments in the domain with respect to products and services offered in the field.
• Proactively detect potential quality or data issues/ delays in meeting project timelines and takes action after discussion with the manager.
• Flexible to travel to other office locations to conduct domain trainings as and when required.
• Contribute in the performance evaluation of the team members.
• Coordinating with support staff for any concern or suggestion for the team or raised by the team.

• Identify process improvement opportunities and provide inputs towards automation.
• Conduct operations round of interview from CSE to Team Coach Position if needed.

Industry Preference

Healthcare, Pharma, Medical. More than 10 yrs of exp in relevant data management experience. Working knowledge in CPT & ICD coding. CPC certification is an added advantage.