Hiring Data Analyst (CRM) At My Chicken and More in Bengaluru (On-Site) – Apply Now

My Chicken and More; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Collaborative work environment

Opportunity to impact customer experience

Job summary

My Chicken and More is hiring a Data Analyst (CRM) in Bengaluru to enhance customer engagement through data analysis. This role will focus on CRM analytics, campaign performance tracking, and customer segmentation to drive marketing effectiveness.

Ideal candidates will have 1-3 years of experience in CRM analytics, strong SQL and Excel skills, and familiarity with CRM tools like Salesforce and Tableau. Join us for a collaborative work environment.

Qualifications

• 1–3 years of experience in CRM or marketing analytics.
• Strong SQL and Excel skills.
• Hands-on experience with Power BI, Tableau, or similar tools.

Responsibilities

• Analyze campaign performance across email, SMS, and push channels.
• Perform customer segmentation for targeted campaigns.
• Build dashboards and reports for marketing and business teams.
• Conduct A/B testing and recommend campaign improvements.
• Maintain CRM data accuracy and integrity.

Skills

CRM or marketing analytics experience

Strong SQL skills

Strong Excel skills

CRM tools experience (Salesforce, HubSpot, Zoho CRM)

Experience with Power BI or Tableau

Analytical and problem-solving skills

Tools

Power BI

Tableau

Job description

Data Analyst Role Overview

My Chicken and More (MCM), a subsidiary of Licious, is hiring a Data Analyst (CRM) to drive customer engagement and marketing effectiveness through data. This role focuses on CRM analytics, campaign performance tracking, and customer segmentation, helping optimize marketing strategies and business growth.

About the Company

My Chicken and More (MCM) is a fast-growing retail brand backed by Licious, focused on delivering fresh, hygienic, and high-quality meat products through customer‑centric outlets. With a strong emphasis on quality, transparency, and operational excellence, MCM aims to transform the meat buying experience in India.

Key Responsibilities

• CRM Analytics & Campaign Performance: Analyze campaign performance across email, SMS, and push channels; Track key metrics like open rate, CTR, conversion rate, and ROI.
• Customer Segmentation & Insights: Perform customer segmentation for targeted campaigns; Generate insights to improve personalization and engagement.
• Dashboarding & Reporting: Build dashboards and reports for marketing and business teams; Ensure accurate and timely reporting of campaign performance.
• Optimization & Experimentation: Conduct A/B testing and recommend campaign improvements; Collaborate with marketing and product teams for optimization.
• Data Quality & Management: Maintain CRM data accuracy and integrity; Ensure high‑quality and reliable datasets.

Skills & Requirements

• 1–3 years of experience in CRM or marketing analytics
• Strong SQL and Excel skills
• Experience with CRM tools (Salesforce, HubSpot, Zoho CRM, etc.)
• Hands‑on experience with Power BI, Tableau, or similar tools
• Understanding of marketing funnels and customer lifecycle
• Strong analytical and problem‑solving skills

Good to Have

• Basic knowledge of Python or R
• Experience with email marketing or campaign automation tools

Why Join MCM?

• Work with a fast‑growing retail brand backed by Licious
• Gain hands‑on experience in CRM & marketing analytics
• Opportunity to impact customer experience and growth
• Collaborative and dynamic work environment