Customer Support Executive

AIonOS; Mohali; On-site; INR 201,000 - 279,000; Full time

Benefits offered by this job

Cab facility for odd hours

Job summary

AIonOS in Mohali, Punjab, is seeking a Customer Care Executive (Voice Process) to handle customer queries via voice support and resolve concerns with professionalism. The role offers rotational shifts and cab facility for odd hours.

Ideal candidates have experience in customer service/voice processes and strong verbal communication skills to maintain high service standards and meet performance targets.

Qualifications

• Experience in customer service/voice process preferred.
• Good verbal communication skills required.

Responsibilities

• Handle customer queries through voice support.
• Resolve customer concerns professionally and efficiently.
• Maintain excellent communication and customer service standards.
• Achieve quality and performance targets.

Skills

Voice process

Customer service

Verbal communication

Job description

WE ARE HIRING CUSTOMER CARE EXECUTIVE (VOICE PROCESS)

Location: Mohali Punjab

Salary: 18,000 to 25,000 per month

Working: 5 Days Working

Shift: Rotational Shifts, including odd hours

Cab Facility: Provided for odd-hour shifts

Key Responsibilities:

• Handle customer queries through voice support.
• Resolve customer concerns professionally and efficiently.
• Maintain excellent communication and customer service standards.
• Achieve quality and performance targets.

Eligibility:

Customer service/BPO/voice process experience preferred. Good verbal communication skills required.