Hiring | Analyst Scheduling | Planning & Scheduling | Upto 7.5 LPA

Axis Services; Hyderabad; On-site; INR 675,000 - 825,000; Full time

Benefits offered by this job

Transport Available

Job summary

Axis Services in Hyderabad is seeking an Analyst Scheduling Planning & Scheduling with 2+ years in a relevant role. You will manage capacity planning, demand forecasting, and staffing requirements to meet service levels.

The role requires strong analytical and communication skills; Anaplan experience is an added advantage. Immediate joiners only; transport is available.

Qualifications

• Experience in capacity/workforce planning or scheduling.
• Knowledge of FTE modelling, forecasting, AHT and shrinkage.
• Strong analytical and communication skills; Anaplan is a plus.

Responsibilities

• Manage capacity planning, demand forecasting, and staffing requirements.
• Analyse historical volumes, AHT, shrinkage, and staffing trends.
• Prepare headcount projections, FTE models, and staffing plans.
• Identify capacity gaps and recommend resource optimization.
• Coordinate with WFM, Operations, and stakeholders to ensure effective planning and SLA adherence.

Skills

Capacity Planning

Workforce Planning

Scheduling

Forecasting

AHT

Shrinkage

Anaplan

Education

Graduation Mandatory

Tools

Anaplan

Job description

Hiring: Analyst Scheduling Planning & Scheduling

Location: Only From Hyderabad

Experience: 2+ Years in a Relevant Role

CTC: 20 to 25% hike on last ctc max Upto 7.5 LPA

Qualification: Graduation Mandatory

Transport : Available

Note : Immediate joiners Only

Key Responsibilities:

• Manage capacity planning, demand forecasting, and staffing requirements.
• Analyse historical volumes, AHT, shrinkage, and staffing trends.
• Prepare headcount projections, FTE models, and staffing plans.
• Identify capacity gaps and recommend resource optimization.
• Coordinate with WFM, Operations, and stakeholders to ensure effective planning and SLA adherence.

Required Skills:

• Experience in Capacity Planning, Workforce Planning, or Scheduling.
• Knowledge of FTE modelling, forecasting, AHT, and shrinkage.
• Strong analytical and communication skills.
• Anaplan experience is an added advantage.