Hindi voice process / dayshift /competitive salary + performance bonus

Swastik Stepstone Careers; Bengaluru; On-site; INR 457,000 - 547,000; Full time

Benefits offered by this job

Day shift

Rotational shifts

Walk-in interviews

Job summary

Swastik Stepstone Careers in Bangalore is seeking candidates for a Customer Support role. Fresher and experienced profiles are welcome, with walk-in interviews based on availability in Bangalore.

Responsibilities include handling calls and emails, delivering accurate information, and documenting interactions in the company database while collaborating with the team for continuous improvement. Shifts include evenings and weekends, with on-site attendance.

Qualifications

• UG/Grad - Fresher or Exp in any domain.
• Excellent verbal communication skills in English.
• Basic computer proficiency.
• Customer-focused mindset with a positive attitude.
• Willingness to learn and adapt to new processes.
• Availability for rotating shifts, including evenings and weekends.

Responsibilities

• Handle incoming customer calls professionally over call or emails.
• Provide accurate information and solutions.
• Resolve issues with a positive, customer-friendly approach.
• Document interactions in the company's database.
• Collaborate with the team for continuous improvement.

Skills

Verbal communication

Basic computer skills

Customer-focused mindset

Education

UG/Graduate or equivalent

Job description

Hello,

We have huge openings for fresher and experience profile for the bangalore location.

Note : Candidate has to be available in Bangalore Location only

Walkin with your Resume & Walkout with your Offer Letter

*****Note : WE DONT COLLECT ANY FEES FROM THE CANDIDATE*****

Role & responsibilities : Customer Support

• 1. Handle incoming customer calls professionally over call or emails
• 2. Provide accurate information and solutions.
• 3. Resolve issues with a positive, customer-friendly approach.
• 4. Document interactions in the company's database.
• 5. Collaborate with the team for continuous improvement.

Requirements:

• 1. UG/Grad - Fresher or Exp in any domain
• 2. Excellent verbal communication skills in [language].
• 3. Basic computer proficiency.
• 4. Customer-focused mindset with a positive attitude.
• 5. Willingness to learn and adapt to new processes.
• 6. Availability for rotating shifts, including evenings and weekends.

Interview Process : walkin

Perks and benefits :

• Experience candidate upto 45k
• day shift and rotational shifts both are available .

Language Required : only excellent English for an international process.

And Hindi + English for the domestic process.