Hindi Technical Support (Voice)

Movate Technologies; Zone 7 Ambattur; On-site; INR 240,000 - 400,000; Full time

Job summary

Movate Technologies in Chennai is hiring for a Hindi Technical Support Executive (Hindi Mandatory). Location: Ambattur, Ambatt IT Park. Day shift, 6 days a week. CTC: 2.4 LPA - 4 LPA. Immediate joiners preferred; freshers please do not apply. Role involves supporting customers via phone, diagnosing issues, and documenting resolutions.

The profile requires at least 1 year in technical support and solid Hindi communication to ensure effective issue resolution and customer satisfaction.

Qualifications

• Hindi communication is mandatory.
• Minimum 1 year of Technical Support experience is required.
• Experience in handling customer queries over phone calls.
• Basic understanding of computer hardware, software, networking, and technical issue resolution.

Responsibilities

• Handle customer support calls and resolve technical issues.
• Diagnose, troubleshoot, and provide solutions for customer concerns.
• Maintain proper documentation of customer interactions and resolutions.
• Ensure high levels of customer satisfaction through effective support.

Skills

Hindi communication

Technical support experience

Phone support

Job description

Hindi Technical Support Executive (Hindi Mandatory)

Location: Ambit IT Park, Ambattur, Chennai
Shift: Day Shift
Work Schedule: 6 Days Working
CTC: 2.4 LPA - 4 LPA

Job Requirements:

• Hindi communication is mandatory.
• Minimum 1 year of Technical Support experience is required.
• Experience in handling customer queries over phone calls.
• Basic understanding of computer hardware, software, networking, and technical issue resolution.

Roles & Responsibilities:

• Handle customer support calls and resolve technical issues.
• Diagnose, troubleshoot, and provide solutions for customer concerns.
• Maintain proper documentation of customer interactions and resolutions.
• Ensure high levels of customer satisfaction through effective support.

• Immediate joiners preferred
• Freshers, please do not apply.
• Candidates without technical support experience will not be considered.