Health Insurance Specialist

Legacy Mutual Fund Services LLP; Mumbai; On-site; INR 420,000 - 660,000; Full time

Job summary

Legacy Mutual Fund Services LLP in Mumbai is seeking a Health Insurance Specialist to guide clients in understanding and selecting health plans, explain policy features, coverage options, and exclusions, and assist with documentation, enrollment, and policy servicing.

The role involves responding to client inquiries, coordinating with insurers to process proposals and claims, and building long-term client relationships through responsible sales and accurate record-keeping in a structured,

Qualifications

• Strong communication and customer service skills to interact effectively with clients.
• Solid health insurance and insurance domain knowledge to interpret policies.
• Sales skills to responsibly promote health insurance solutions.
• Basic computer literacy and proficiency in MS Office or similar tools for documentation and reporting.
• Prior experience in insurance, financial services, or related client-facing roles.
• Bachelor’s degree in any discipline; a specialization in finance, commerce, or business is an advantage.
• Attention to detail, ethical conduct, and the ability to work in a structured, process-driven environment.
• Proficiency in English and local languages spoken in Mumbai will be beneficial for client communication.

Responsibilities

• Guide clients in understanding and selecting health insurance plans.
• Explain policy features, coverage options, and exclusions.
• Assist with documentation, enrollment, and policy servicing.
• Respond to client inquiries and resolve service issues.
• Coordinate with insurers to ensure smooth processing of proposals and claims.
• Engage in responsible sales activities by identifying client needs and presenting suitable solutions.
• Maintain accurate records and stay updated on product changes and regulatory requirements.
• Collaborate with colleagues to support the firm’s comprehensive financial planning approach.

Skills

Communication

Customer Service

Health Insurance

Sales

English

Attention to detail

Ethical conduct

Structured workflow

Education

Bachelor's degree

Finance/Commerce/Business specialization advantageous

Tools

MS Office

Job description

Company Description

Legacy Mutual Fund Services LLP is a professionally managed financial services firm offering structured and compliant solutions in mutual funds, life insurance, and health insurance. The firm follows a consultative, client-first approach, emphasizing disciplined financial planning tailored to individual needs and risk profiles. Operations are guided by integrity, transparency, and adherence to regulatory best practices, ensuring trusted and consistent service. By combining protection and investment solutions, Legacy Mutual Fund Services LLP helps individuals and families build secure financial futures. The company focuses on simplifying financial planning and aligning recommendations with each client’s long-term personal goals.

Role Description

This is a full-time, on-site Health Insurance Specialist role based in Mumbai. The Health Insurance Specialist will guide clients in understanding and selecting appropriate health insurance plans, explain policy features, coverage options, and exclusions, and assist with documentation, enrollment, and policy servicing. The role involves responding to client inquiries, resolving service issues, and coordinating with insurers to ensure smooth processing of proposals and claims. The specialist will also engage in responsible sales activities by identifying client needs, presenting suitable health insurance solutions, and following up to build long-term relationships. Daily tasks include maintaining accurate records, staying updated on product changes and regulatory requirements, and collaborating with colleagues to support the firm’s comprehensive financial planning approach.

Qualifications

• Candidates should possess strong Communication and Customer Service skills to interact effectively with clients and stakeholders.
• Candidates should possess solid Health Insurance and Insurance domain knowledge to interpret policies, coverage, and regulatory requirements.
• Candidates should possess Sales skills to responsibly promote health insurance solutions aligned with client needs.
• Candidates should possess basic computer literacy and proficiency in MS Office or similar tools for documentation and reporting.
• Candidates should ideally have prior experience in insurance, financial services, or related client-facing roles.
• Candidates should have a minimum of a bachelor’s degree in any discipline; a specialization in finance, commerce, or business is an advantage.
• Candidates should demonstrate attention to detail, ethical conduct, and the ability to work in a structured, process-driven environment.
• Proficiency in English and local languages spoken in Mumbai will be beneficial for client communication.