Head - Quality Assurance

SKH; Sarawadi; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

SKH is seeking a Senior Quality Leader to define and deploy plant-level quality strategies aligned with business goals and customer expectations. You will own governance for multiple product lines and high-volume export programs, driving leadership-level reviews, risk assessments and quality KPIs.

You will act as Plant Quality Representative for VW, Audi and Porsche, leading customer interactions, audits, escalation meetings and crisis management while ensuring compliance with Formel Q and CSR

Qualifications

• IATF 16949 and VDA 6.3 quality standards knowledge.
• APQP/PPAP methods for export programs and product launches.
• PFMEA, Control Plans, SPC and MSA implementation.

Responsibilities

• Define and deploy plant-level quality strategy aligned with business goals and customer expectations.
• Own quality governance for multiple product lines and high-volume export programs.
• Drive management reviews, risk assessments, and quality KPIs at leadership level.
• Act as Plant Quality Representative for VW, Audi, Porsche.
• Lead customer interactions including VDA 6.3 process audits, PPM reviews, escalation meetings, and crisis management.
• Ensure compliance with VW Group Formel Q, CSR, and customer-specific requirements.
• Lead 0-km issues, field returns, and warranty risk containment (if applicable).
• Approve and govern APQP / PPAP / PPA for all export programs.
• Ensure robust deployment of PFMEA, Control Plans, and Process Validation.
• Ensure Operation Excellence and Lean Flow in the Plant.
• Drive process capability (Cp/Cpk customer targets) and SPC discipline across critical characteristics.
• Own plant COPQ (internal scrap, rework, customer debits, logistics claims).
• Drive year-on-year COPQ reduction targets through systemic improvements.
• Ensure quick recovery from customer debits and quality-related financial risks.
• Ensure successful IATF 16949 surveillance and re-certification audits.
• Lead internal layered process audits and compliance to ISO 14001 / ISO 45001
• Ensure readiness for unannounced customer audits.
• Oversee metrology lab, CMM capability, gauge lifecycle management.
• Ensure MSA compliance and digitalization of inspection data.
• Approve new measurement technologies for complex export parts.
• Lead a multi-layer quality organization (40–70 members).
• Develop succession planning for key quality roles.
• Build strong quality ownership across Production, Engineering, SCM.
• Drive competency development on customer standards, VDA tools and problem-solving with Analytical skills like 6 Sigma, DOE

Skills

IATF 16949

VDA 6.3

APQP/PPAP

PFMEA/SPC/MSA

Welding QA

Crisis management

Data-driven leadership

Job description

Role & responsibilities

Quality Strategy & Governance

• Define and deploy plant-level quality strategy aligned with business goals and customer expectations.
• Own quality governance for multiple product lines and high-volume export programs.
• Drive management reviews, risk assessments, and quality KPIs at leadership level.

Customer Quality VW Group Focus

• Act as Plant Quality Representative for VW, Audi, Porsche.
• Lead customer interactions including VDA 6.3 process audits, PPM reviews, escalation meetings, and crisis management.
• Ensure compliance with VW Group Formel Q, CSR, and customer‑specific requirements.
• Lead 0-km issues, field returns, and warranty risk containment (if applicable).

Product & Process Quality Excellence

• Approve and govern APQP / PPAP / PPA for all export programs.
• Ensure robust deployment of PFMEA, Control Plans, and Process Validation.
• Ensure Operation Excellence and Lean Flow in the Plant
• Drive process capability (Cp/Cpk customer targets) and SPC discipline across critical characteristics.

Cost of Poor Quality (COPQ) Control

• Own plant COPQ (internal scrap, rework, customer debits, logistics claims).
• Drive year-on-year COPQ reduction targets through systemic improvements.
• Ensure quick recovery from customer debits and quality-related financial risks.

Audit & Compliance Leadership

• Ensure successful IATF 16949 surveillance and re-certification audits.
• Lead internal layered process audits and compliance to ISO 14001 / ISO 45001
• Ensure readiness for unannounced customer audits.

Metrology & Measurement Systems

• Oversee metrology lab, CMM capability, gauge lifecycle management.
• Ensure MSA compliance and digitalization of inspection data.
• Approve new measurement technologies for complex export parts.

Team Leadership & Capability Building

• Lead a multi-layer quality organization (40–70 members).
• Develop succession planning for key quality roles.
• Build strong quality ownership across Production, Engineering, SCM.
• Drive competency development on customer standards, VDA tools and problem-solving with Analytical skills like 6 Sigma, DOE

Continuous Improvement & Culture

• Champion Zero Defect, Right First Time, and First Pass Yield culture.
• Lead cross-functional 8D, Poka-Yoke, Lean, Six Sigma initiatives.
• Promote data-driven decision making and proactive risk prevention.

Key Interfaces

• Export OEM Quality Teams (VW Group)
• Plant Leadership Team
• Global Certification Bodies & Auditor
• Tier-2 / Tier-3 Supplier Management
• Engineering, Manufacturing, SCM

Key Skills & Competencies

• IATF 16949, VDA 6.3, APQP, PPAP, PFMEA, SPC, MSA
• Welding and dimensional quality management
• Crisis & escalation handling with global customers
• Data-driven decision making and leadership mindset

Preferred candidate profile