Head of Operations (Wealth & Trading)

Revolut Ltd; India; Remote; INR 4,000,000 - 7,000,000; Full time

Benefits offered by this job

Flexible work from home

Office/abroad opportunities

Revolut Metal subscription

Year-round events

Job summary

Revolut Ltd is seeking a Head of Operations to lead day-to-day operations and ensure seamless, controlled trading for millions of customers.

You will design end-to-end processes and robust controls, minimizing incidents and meeting regulatory and client money obligations while collaborating with Compliance, Risk, Finance, and Customer Support teams.

Qualifications

• Must have degree in finance, business, economics, engineering, or related field.
• 7+ years of operations experience in securities or fintech.
• Understanding of end-to-end trading and post-trade flows across asset classes.
• Proven track record designing, implementing, and testing operational controls.
• Familiarity with regulatory requirements for brokerage operations in India.
• Comfort with data and basic tooling (Excel, BI tools, SQL).
• Able to operate in fast-changing, high-growth environments with competing priorities.

Responsibilities

• Lead day-to-day operations for seamless, controlled trading for millions of customers.
• Design processes and controls to minimise incidents and meet client money obligations.
• Collaborate with Customer Support, Compliance, Risk, and Finance for regulatory reporting.
• Drive risk assessments, audits, and regulatory reviews with remediation plans.
• Lead investigations into operational incidents and root-cause analysis.
• Define and track KRIs and KPIs; report insights to senior management.

Skills

Analytical thinking

Problem solving

Stakeholder collaboration

Education

Bachelor's degree in finance, business, economics, or engineering

Tools

Excel

BI tools

SQL

Job description

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

At Revolut, Operations means problem-solving at scale. Our team tackles the company’s toughest challenges with speed, precision, and creativity. They design systems that unlock efficiency and power global growth.

We're looking for a Head of Operations to lead day-to-day operations, ensuring seamless and controlled trading for millions of customers.

You’ll design processes and controls that deliver high impact, minimise incidents, and meet regulatory and client money obligations.

Up to shape what's next in finance? Let's get in touch.

What you'll be doing

• Aligning with global wealth and trading operations
• Implementing and maintaining robust first-line controls across operations, including maker-checker, reconciliations, exception management, and access/entitlement controls
• Collaborating closely with Customer Support, Compliance, Risk, and Finance teams to support regulatory reporting, transaction reporting, and client money/safeguarding regimes
• Participating in risk assessments, audits, and regulatory reviews, developing action plans and remediation
• Leading investigations and resolutions of operational incidents, near misses, and client-impacting issues, and driving root-cause analysis and sustainable fixes
• Defining and tracking operational KRIs and KPIs, producing clear and insightful reporting to senior management
• Supporting the selection, onboarding, and ongoing management of key operational partners (brokers, custodians, middle-office providers, data vendors, etc.)
• Ensuring contractual obligations and operational dependencies are well-understood and managed

What you'll need

• A degree in finance, business, economics, engineering, or related field
• 7+ years of operations experience in a securities business (broker or fintech)
• An understanding of end-to-end trading and post-trade flows across multiple asset classes, including equities and ETFs
• A track record of designing, implementing, and testing effective operational controls
• Familiarity with regional regulatory requirements for brokerage operations in India, or a demonstrable ability to learn and apply new regulatory frameworks quickly
• To be comfortable working with data and basic tooling (e.g., Excel, BI tools, SQL)
• A proven ability to operate in fast-changing, high-growth environments and manage competing priorities

Nice to have

• A good understanding of fixed income, derivatives, FX, and other asset classes

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We’re not just doing this because it’s the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Get what you need to succeed

• Financial benefits that show we value your work
• Flexibility to work from home, the office, or abroad
• A Revolut Metal subscription loaded with perks
• Exciting events year-round so you can get to know your team