Head of Hospitality

City Palace Museum, Jaipur; Jaipur; On-site; INR 6,000,000 - 9,000,000; Full time

Job summary

Sawai Jaipur seeks entrepreneurial leaders who can blend strategic vision with hands-on execution to drive growth across its hospitality, heritage, retail, events, experiences, technology and lifestyle businesses. Lead the hospitality and F&B portfolio, develop annual plans, set performance targets and establish world‑class service standards while building high‑performing teams and scalable systems.

Collaborate with Marketing, Finance and Technology to unlock new opportunities, partnerships and

Qualifications

• 8–15+ years of experience in hospitality, luxury hotels, F&B, resorts or experience-led businesses.
• Proven experience managing a significant hospitality operation or portfolio.
• Strong commercial and P&L management experience.
• Demonstrated ability to build teams, systems and businesses.
• Strong understanding of luxury hospitality and contemporary guest expectations.
• Entrepreneurial, hands-on and highly execution-oriented.
• Experience in heritage, destination or experiential hospitality would be an advantage.

Responsibilities

• Develop and execute the hospitality strategy across existing and future properties, restaurants, F&B and related businesses.
• Drive revenue growth, profitability, guest satisfaction and operational performance across the portfolio.
• Establish world-class hospitality standards across service, guest experience, F&B, housekeeping and operations.
• Lead the development of new hospitality concepts, properties and F&B ventures.
• Build compelling experiences that combine Jaipur's heritage with contemporary luxury and service.
• Develop annual business plans, budgets, revenue strategies and performance targets.
• Drive commercial optimisation across rooms, F&B, events, experiences and ancillary revenue streams.
• Build, mentor and lead high-performing hospitality teams.
• Establish systems, SOPs, KPIs and performance-management frameworks.
• Strengthen relationships with travel, hospitality, luxury, corporate and strategic partners.
• Work closely with Marketing, Events, Retail, Finance and Technology teams on cross-business initiatives.
• Identify new business opportunities, partnerships and expansion opportunities.

Job description

Sawai Jaipur is building a high-impact leadership team to drive the next phase of growth across its portfolio of hospitality, heritage, retail, events, experiences, technology and lifestyle businesses.

We are looking for entrepreneurial leaders who can combine strategic thinking with hands‑on execution, work closely with senior management, and build businesses, brands and experiences of enduring value.

Role Purpose Lead the vision, strategy, growth and operational excellence of Sawai Jaipur's hospitality and F&B businesses.

Key Responsibilities

• Develop and execute the hospitality strategy across existing and future properties, restaurants, F&B and related businesses.
• Drive revenue growth, profitability, guest satisfaction and operational performance across the portfolio.
• Establish world‑class hospitality standards across service, guest experience, F&B, housekeeping and operations.
• Lead the development of new hospitality concepts, properties and F&B ventures.
• Build compelling experiences that combine Jaipur's heritage with contemporary luxury and service.
• Develop annual business plans, budgets, revenue strategies and performance targets.
• Drive commercial optimisation across rooms, F&B, events, experiences and ancillary revenue streams.
• Build, mentor and lead high‑performing hospitality teams.
• Establish systems, SOPs, KPIs and performance‑management frameworks.
• Strengthen relationships with travel, hospitality, luxury, corporate and strategic partners.
• Work closely with Marketing, Events, Retail, Finance and Technology teams on cross‑business initiatives.
• Identify new business opportunities, partnerships and expansion opportunities.

Candidate Profile

• 8–15+ years of experience in hospitality, luxury hotels, F&B, resorts or experience‑led businesses.
• Proven experience managing a significant hospitality operation or portfolio.
• Strong commercial and P&L management experience.
• Demonstrated ability to build teams, systems and businesses.
• Strong understanding of luxury hospitality and contemporary guest expectations.
• Entrepreneurial, hands‑on and highly execution‑oriented.
• Experience in heritage, destination or experiential hospitality would be an advantage.

Success in the Role

Revenue growth, profitability, guest satisfaction, operational excellence, team capability, new business development and the creation of distinctive Sawai Jaipur hospitality experiences.

LEADERSHIP EXPECTATIONS

• Think like entrepreneurs and owners, not functional managers.
• Translate strategy into measurable execution.
• Build high‑performing teams and develop future leaders.
• Work collaboratively across business verticals.
• Take ownership of outcomes and operate with a high degree of accountability.
• Bring commercial discipline while protecting Sawai Jaipur's heritage and institutional values.
• Identify opportunities rather than simply manage existing operations.
• Use data, technology and innovation to improve performance.
• Maintain the highest standards of integrity, professionalism and execution.
• Represent Sawai Jaipur with senior stakeholders, partners and institutions.

WHO WE'RE LOOKING FOR

• 8+ years of relevant professional experience with demonstrated leadership and execution capability.
• An entrepreneurial mindset and the ambition to build, innovate and scale.
• Strong strategic thinking and commercial acumen.
• Excellent problem‑solving and decision‑making skills.
• The ability to work directly with senior leadership on high‑impact initiatives.
• Leadership Team Job Descriptions
• Strong communication, stakeholder‑management and team‑building skills.
• A passion for excellence, heritage, hospitality, culture, design and creating world‑class experiences.

WHY SAWAI JAIPUR?

Sawai Jaipur brings together an extraordinary portfolio of heritage, hospitality, culture, retail, events and lifestyle businesses rooted in one of India's most distinctive cultural destinations.

Joining the leadership team means working at the intersection of heritage and contemporary enterprise—with the opportunity to build new businesses, transform existing platforms, create globally relevant experiences and shape the future of one of India's most recognised heritage ecosystems.

This is an opportunity for leaders who want to build, not simply manage; create, not simply operate; and leave a lasting institutional legacy.