Head of Engineering & Application Delivery – General Insurance
Function: Technology | Level: Senior Leadership
Role Overview
Lead engineering and application delivery across Digit’s General Insurance technology portfolio, translating business priorities into scalable, resilient and high-quality solutions. This hands‑on leadership role owns architecture, engineering standards, program execution, release governance and delivery excellence, while partnering with Product, Business, Infrastructure, Security and Executive Leadership.
Key Responsibilities
- Own end-to-end engineering and application delivery—from architecture and design through build, release and production—for strategic business programs.
- Set architecture direction for high-volume, scalable, resilient systems; review designs and resolve critical production, performance and scalability issues.
- Build configuration-driven, reusable platforms that accelerate launches for products, partners and regulatory changes.
- Drive predictable delivery through portfolio planning, milestone tracking, risk management, escalation and senior stakeholder communication.
- Embed engineering excellence through CI/CD, automated testing, code quality, observability, SRE and measurable DORA outcomes.
- Coordinate dependencies across Product, Engineering, Infrastructure, Security and Business; ensure frequent, stable releases.
- Ensure compliance with data security, IRDAI norms and internal controls.
- Build and mentor high‑performing engineering, delivery and program teams with clear accountability, lean structures and cost discipline.
Experience & Capabilities
- 15–18 years in software engineering or technology delivery, including senior leadership roles and a strong hands‑on engineering foundation.
- Mandatory: General Insurance domain experience and proven leadership of large‑scale transformation programs.
- Experience leading cross‑functional engineering and delivery organizations of 100+ employees.
- Strong depth in distributed systems, microservices, APIs and integrations, databases, AWS/Azure, DevOps and performance engineering.
- Expertise in Agile delivery, portfolio and release governance, risk management and vendor governance.
- Strong executive communication, stakeholder influence and people leadership, with a focus on ownership and outcomes. Preferred Exposure InsurTech, fintech or another regulated environment.
- AI, machine learning or automation solutions such as document processing or fraud detection.
- Core insurance platforms, including Guidewire, large vendor‑led programs and multi‑location delivery teams.