Head of Index Custom Calculation Services

STOXX; Gurugram District; On-site; INR 1,500,000 - 2,500,000; Full time

Benefits offered by this job

Diverse workplace environment

Professional growth and development opportunities

Job summary

STOXX in Gurgaon, India, is looking for an experienced Team Lead for the Custom Calculation Services team within the Index Operations Group. This role entails leading a high-performance team, ensuring accurate and timely index calculations, and collaborating with various stakeholders.

The ideal candidate will hold a Master’s degree, have 5+ years in index management, and possess strong leadership and communication skills. Proficient knowledge of MS Office, VBA, Python, and SQL is required.

Join us to empower creativity and innovation in the financial markets.

Qualifications

• 5+ years proven experience in index team management or related role.
• Demonstrate leadership and organizational skills.
• Capable of working with different teams across various time zones.
• Ability to work under pressure and manage multiple tasks.

Responsibilities

• Lead the team in delivering quality service and compliance.
• Drive process improvements for data quality and efficiency.
• Monitor and evaluate index constituents for accuracy.
• Document processes and workflows for the team.

Skills

Leadership skills

Team management

Communication

Attention to detail

Proficiency in MS Office applications

Knowledge of VBA

Python skills

SQL skills

English (Fluent)

Second language (Asian/European)

Education

Master's degree in Finance, Economics, Mathematics or a related field

CFA or FRM designation

Tools

Market data vendors (Refinitiv, Bloomberg, SIX, ICE)

Job description

Let’s be #BrilliantTogether

ISS STOXX is seeking a Team Lead for the Custom Calculation Services team within the Index Operations Group to join our team in Gurgaon, India.

Overview

The Custom Calculation Services team, part of the Operations Index group in ISS STOXX, is seeking an experienced index operations manager. The candidate will be responsible for the configuration, calculation and dissemination of custom indices. The candidate is expected to build, develop, and manage the team, and play a key role in liaising with the ISS STOXX Clients, to optimize the day‑to‑day Custom Calculation Services activities, and facilitate the launch of new products. The successful candidate will also work in close collaboration with various ISS STOXX stakeholders to ensure best practice and compliance to Operations group policies, definition of new processes based on clients’ requirements, and coordination of the process automation with the technology teams. This is an excellent opportunity for the right candidate with a strong background in index management, a deep understanding of financial markets, and excellent leadership skills, to join a high‑performance team and actively support this activity by applying knowledge and skills to a large number of routine and non‑routine activities and also becoming involved in a new, interesting and challenging projects.

Responsibilities

• Lead the team in delivering top quality service, service level agreements, and regulatory requirements.
• Resource planning – right‑sizing the team, bench/buffer management.
• Drive process improvements to ensure consistent data quality and efficiency, such as automation of data quality diagnostics by developing a new system/tool that will enable quality assessment of data without manual intervention.
• Ensure the correctness of daily index calculation for customised equity and strategy indices.
• Monitor configuration of indices to ensure that corporate actions adjustments for equities and periodic reviews of the custom indices are processed correctly.
• Supervise input data feeds according to index methodology specification, identify changes and coordinate adjustments.
• Monitor and evaluate index constituents, ensuring accuracy, relevance.
• Identify and assess potential risks associated with index composition and market changes.
• Contribute to the creation of presentations for internal and external stakeholders.
• Provide subject matter expertise on index set‑up and maintenance, market impacts and anticipate market expectations.
• Enhance or suggest new tools, specify requirements for technical development and test new applications/tools from end‑to‑end.
• Document processes and workflows for the Custom Calculation Services team.
• Mentor team members and cultivate a culture of continuous improvement, accuracy, timeliness with good governance.

Qualifications

• Hold a Master's degree in Finance, Economics, Mathematics or a related field. CFA or FRM designation is a plus.
• 5+ years proven experience in index team management or a related role with in-depth knowledge of indices, asset classes (equity, FICC, derivatives), derivative valuation, investment products and portfolio management.
• Demonstrate leadership and team management skills, including strong organizational skills, capability to prioritise and strategic thinking abilities.
• Has strong communication, relationship‑building and stakeholder engagement skills, with proven track record in client management.
• Effective communication skills for conveying complex information.
• The job requires the candidate to work with different teams across various time zones, therefore flexibility is essential.
• Excellent attention to detail and accuracy in data interpretation.
• Effective drafting skills for internal processes, policies, index methodologies, client communications/contracts/SLAs.
• Be able to work under pressure and to handle multiple tasks time‑efficiently and autonomously in parallel and work on tight deadlines.
• Be able to work and learn autonomously with minimum supervision and training (self‑starter/self‑learner).
• Be a team‑player, customer‑focused attitude and ability to act as a proactive, team player with hands‑on mentality.
• Knowledge of MS Office applications, VBA, Python, SQL skills is a must.
• Knowledge of market data vendors (i.e. Refinitiv, Bloomberg, SIX, ICE) is a must.
• Fluent in English both oral and written.
• Knowledge/Fluent in a second language Asian (Chinese, Japanese, Korean) or European (French, Spanish, German) would be an advantage.

#MIDSENIOR #STOXX

What You Can Expect From Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

Let’s empower, collaborate, and inspire.

Let’s be #BrilliantTogether.

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non‑discriminatory basis, consistent with all applicable federal, state, and local requirements.