Head – Marketplace Growth & Delivery

GrowPreneur; Bengaluru; Hybrid; INR 4,000,000 - 6,500,000; Full time

Job summary

Growpreneur in Bengaluru, operating with a remote-first model, seeks a Head of Marketplace Growth & Delivery to own client delivery, marketplace strategy, and team leadership. You will guide complex accounts, shape strategic priorities, and develop leaders as the company scales across Amazon and Quick Commerce ecosystems.

You will drive accountability, build scalable processes, and partner with the Founder to manage performance, capacity planning and global expansion initiatives.

Qualifications

• 7+ years of experience across e-commerce, marketplaces or digital commerce.
• Strong hands-on Amazon marketplace experience.
• Meaningful understanding of Quick Commerce.
• Experience managing multiple brands/accounts or a sizeable marketplace portfolio.
• Direct people-management experience.

Responsibilities

• Oversee marketplace growth & strategy across key client accounts.
• Own delivery quality across Growpreneur's client portfolio.
• Lead client relationships with founders and senior stakeholders.
• Develop marketplace managers and executives; conduct regular performance reviews.
• Plan hiring and capacity to prevent single-point dependency.
• Identify and implement AI-driven improvements in analysis and operations.

Skills

Marketplace strategy

Client leadership

People management

Amazon marketplace

Quick Commerce

Tools

Amazon Advertising

Seller Central

Brand Analytics

Inventory & pricing

Job description

Location: Bengaluru strongly preferred | Experience: 7+ years | Working model: Remote-first

About Growpreneur

Growpreneur is an e-commerce and Quick Commerce growth consulting company helping brands build and scale their businesses across marketplaces including Amazon, Flipkart, Myntra, Blinkit, Zepto and Swiggy Instamart.
We work closely with brands across marketplace strategy, advertising, analytics, catalogue and content, growth planning, Quick Commerce and overall business performance.

As we prepare for our next phase of growth, we're building a stronger leadership layer within Growpreneur - people who can take ownership, develop teams, strengthen client delivery and help build the company with us.

About the Role

We're looking for a Head - Marketplace Growth & Delivery to lead Growpreneur's marketplace delivery function.

This is not a coordination or project-management-only role.

We're looking for someone who combines strong marketplace understanding, business judgment, client leadership and people management.

You will work closely with the Founder while progressively taking ownership of client delivery, team performance, marketplace strategy, resource planning and operational excellence across the organization.

You should be comfortable stepping into a complex marketplace account, understanding what is happening, challenging the team's thinking, speaking confidently with senior clients and helping the team arrive at the right decisions.

At the same time, you should enjoy developing people, building systems and creating an organization that becomes less dependent on individual people as it scales.

What You'll Own

1. Marketplace Growth & Strategy

• Oversee marketplace strategy across key client accounts.
• Review account performance and identify growth opportunities, risks and strategic priorities.
• Challenge strategies and recommendations before they reach clients.
• Bring strong commercial and business thinking beyond advertising metrics.
• Step into complex accounts when deeper strategic intervention is required.

2. Client Delivery

• Own the overall quality of delivery across Growpreneur's client portfolio.
• Ensure teams are focused on the right priorities and executing with consistency.
• Conduct portfolio-level reviews to identify accounts requiring intervention.
• Improve accountability, timelines and quality standards across delivery.
• Reduce unnecessary Founder dependency in day-to-day client delivery.

3. Client Leadership

• Build strong relationships with founders, business heads and senior client stakeholders.
• Lead or participate in strategic business reviews for important accounts.
• Handle difficult conversations, escalations and complex client situations.
• Help teams improve how they communicate insights, recommendations and business impact.
• Ensure Growpreneur is seen as a growth partner rather than only an execution agency.

4. Team Leadership & Development

• Lead and develop marketplace managers and executives.
• Coach team members on marketplace strategy, client management, problem-solving and ownership.
• Conduct regular performance reviews and provide clear developmental feedback.
• Identify future leaders within the organization and help them take on larger responsibilities.
• Build a culture of autonomy, accountability and continuous learning.

5. Hiring & Capacity Planning

• Identify hiring requirements based on client pipeline, team bandwidth and future capabilities.
• Participate actively in interviewing and selecting marketplace talent.
• Improve onboarding and training for new team members.
• Plan account allocation and team capacity proactively.
• Build sufficient depth so that critical functions do not become dependent on one individual.

We believe in giving people ownership and the freedom to make decisions rather than micromanaging every step. The Head should strengthen that culture while maintaining high standards of accountability.

6. Amazon & Marketplace Expertise

You should have strong practical understanding of Amazon businesses beyond only PPC, including areas such as:

• Amazon Advertising
• Seller Central
• Business Reports
• Brand Analytics
• Catalogue and listings
• Inventory
• Pricing and promotions
• Conversion
• Organic growth
• Account health
• Competitive and category analysis

Experience with Vendor Central and international Amazon marketplaces is an advantage.

7. Quick Commerce

You should have meaningful understanding of the Quick Commerce ecosystem, ideally across platforms such as:

• Blinkit
• Zepto
• Swiggy Instamart
• BigBasket

You don't necessarily need to be the strongest Quick Commerce operator in the company on Day 1, but you should understand how Quick Commerce businesses operate and be capable of developing deeper expertise.

8. Systems & Processes

• Identify recurring operational problems and solve them structurally.
• Build and improve SOPs, review mechanisms, dashboards and accountability systems.
• Improve how knowledge and best practices are documented and shared.
• Create processes that allow the company to scale without unnecessary complexity.

9. AI & Automation

• Identify practical applications of AI across analysis, reporting, research and internal workflows.
• Help teams use AI to improve productivity without compromising strategic thinking.
• Work with the Founder/team to automate repetitive or low-value work where appropriate.

We value people who use AI to improve their judgment and productivity - not replace fundamental marketplace expertise.

10. Business & Sales Support

This is not primarily a sales role. However, given the seniority of the position, you may occasionally participate in:

• Technical discovery calls
• Marketplace audits
• Solutioning
• Proposal discussions
• Important pitches
• Existing-client expansion conversations

Your role will be to bring technical and business credibility where required.

11. Global Expansion

As Growpreneur expands its marketplace capabilities internationally, you may also help develop our approach across markets such as:

• UAE
• Saudi Arabia
• UK
• USA

Prior experience managing Amazon businesses internationally is a strong advantage.

Who We're Looking For

• 7+ years of experience across e-commerce, marketplaces or digital commerce.
• Strong hands-on Amazon marketplace experience.
• Meaningful understanding of Quick Commerce.
• Experience managing multiple brands/accounts or a sizeable marketplace portfolio.
• Direct people-management experience.
• Experience coaching and developing team members.
• Strong client-facing experience, including senior stakeholders.
• Experience handling difficult client situations and escalations.
• Experience hiring or evaluating team members.
• Strong analytical and commercial judgment.
• Ability to independently diagnose business problems and recommend solutions.
• Excellent written and verbal communication.
• A strong bias toward ownership and execution.
• Experience building systems/processes rather than relying only on individual effort.

Agency or consulting experience is strongly preferred, particularly experience managing multiple clients simultaneously.

Experience across international Amazon marketplaces would be an additional advantage.

This Role Is Probably Not for You If

• Your experience has primarily been limited to campaign execution.
• You need detailed instructions before taking action.
• You prefer reporting problems rather than taking ownership of solving them.
• You have managed marketplace accounts but haven't meaningfully managed people or clients.
• You are uncomfortable having difficult conversations with team members or clients.
• You prefer highly structured corporate environments where responsibilities rarely extend beyond your defined function.

What Success Looks Like

• Clients receive consistently strong strategic and executional support.
• Marketplace teams operate with greater independence and accountability.
• Managers and executives become stronger because of your leadership.
• Important client situations can be handled without automatically escalating to the Founder.
• Hiring and capacity planning become proactive rather than reactive.
• Strong systems and processes reduce operational dependency on individuals.
• The Founder can spend progressively more time on growth, partnerships, global expansion and building the next phase of Growpreneur.

Why Join Growpreneur?

This is an opportunity to join Growpreneur at a stage where you can meaningfully influence how the company is built.

You won't simply inherit a fixed corporate playbook.

You'll have the opportunity to help shape the team, systems, delivery standards, marketplace capabilities and culture as we scale.

We believe strongly in ownership, autonomy and developing leaders from within the organization.

If you're looking for a role where you can combine marketplace expertise with business leadership, client management, people development and company building, we'd like to speak with you.