Head - Learning and Development

Aditya Birla Capital; Maharashtra; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Aditya Birla Capital invites an experienced Learning & Development leader to design and drive the organization’s L&D strategy in alignment with business priorities across Sales, Service and enabling functions.

You will conduct Training Needs Analysis, refresh the 70:20:10 learning architecture, and present impact analyses to leadership, while partnering with HR COEs to align capability building and career pathways across the ABC ecosystem.

Responsibilities

• Lead end-to-end execution of the Learning & Development strategy aligned to business priorities.
• Conduct structured Training Needs Analysis (TNA) across Sales, Service, and enabling functions.
• Design and periodically refresh the organization-wide learning architecture using the 70:20:10 framework.
• Present monthly, quarterly, and annual learning plan reviews and impact analysis to leadership.
• Partner with HR COEs (Talent Acquisition, HRBPs, Talent Management) to ensure alignment of learning initiatives with capability building and career pathways

Job description

Max 1325 Characters) Supporting Actions ( Max 1325 Characters)

• Lead end-to-end execution of the Learning & Development strategy aligned to business priorities.
• Conduct structured Training Needs Analysis (TNA) across Sales, Service, and enabling functions.
• Design and periodically refresh the organization-wide learning architecture using the 70:20:10 framework.
• Present monthly, quarterly, and annual learning plan reviews and impact analysis to leadership.
• Partner with HR COEs (Talent Acquisition, HRBPs, Talent Management) to ensure alignment of learning initiatives with capability building and career pathways

Key Result Areas ( Max 1325 Characters)

• Lead end-to-end execution of the Learning & Development strategy aligned to business priorities.
• Conduct structured Training Needs Analysis (TNA) across Sales, Service, and enabling functions.
• Design and periodically refresh the organization-wide learning architecture using the 70:20:10 framework.
• Present monthly, quarterly, and annual learning plan reviews and impact analysis to leadership.
• Partner with HR COEs (Talent Acquisition, HRBPs, Talent Management) to ensure alignment of learning initiatives with capability building and career pathways

Sales Capability & Functional Learning

• Design and implement structured learning journeys for Sales and Service teams, covering product knowledge, domain depth, consultative selling, objection handling, and mindset shift.
• Build dedicated capability frameworks for emerging channels such as DHNI and Alternate Sales in partnership with functional heads.
• Calendarize and deliver role-based learning programs that support productivity improvement and cross-product selling.
• Leverage internal Subject Matter Experts and external partners to co-create and deliver specialized modules.

Building Managerial Development

• Create success in Front line managers by ensuring coverage through various learning interventions identified for this cohort and measuring their learning effectiveness.
• Address capability gaps identified through TNA and mid-year business feedback.
• Facilitate group-wide programs through TTT certifications and collaborate with ecosystem learning teams to improve overall Learning Index and training coverage

Induction & Cross-LOB Enablement

• Drive structured induction programs for all new hires, including frontline salesforce.
• Ensure full learning coverage and accelerated ramp-up of new joinees.
• Deliver multi-product capability programs across AMC and broader ABC ecosystem.
• Identify early performance or capability gaps and elevate appropriately to Zonal Heads/HRBPs.

Productivity Reinforcement & Learning Impact

• Monitor on-the-job implementation of training through structured follow-ups.
• Partner with Zonal and Regional leaders to identify low productivity cohorts and design targeted reinforcement interventions.
• Analyze periodic performance data in collaboration with Business and HR teams to measure learning effectiveness and refine interventions.