Head Talent Acquisition & Human Resources Business Partner (PSS08057)

Personnel Search Services Group; Mumbai; On-site; INR 6,000,000 - 8,000,000; Full time

Job summary

Personnel Search Services Group in Mumbai seeks a Head of HRBP & Talent Acquisition (Non-tech) to partner with senior leaders and drive people strategy across the organization. This leadership role owns HRBP for non-technology teams, end-to-end Talent Acquisition, Organizational Development, and key HR initiatives.

Reporting to the CHRO, the role is critical in building scalable HR practices to support rapid growth in a fast-paced environment.

Qualifications

• MBA/PGDM in Human Resources or equivalent.
• 10–12+ years with strong exposure to HR Business Partnering and Talent Acquisition.
• Leadership experience leading HR teams and partnering with senior business leaders; managing end-to-end HR for multiple functions.
• Expertise in Talent Management, Organizational Development, Performance Management, policy formulation and employee relations.

Responsibilities

• Act as a strategic HR partner to business leaders across non-technology functions.
• Drive workforce planning, organization effectiveness, and people strategies aligned with business goals.
• Own end-to-end recruitment strategy and execution for all non-technology functions.
• Partner with leaders to understand hiring plans and ensure timely fulfillment of critical positions.
• Build strong talent pipelines through multiple sourcing channels.
• Improve recruitment processes, candidate experience, and employer branding initiatives.
• Track recruitment metrics and drive continuous process improvements.
• Lead organizational development initiatives to improve productivity and collaboration.
• Drive high performance by setting goals and performance metrics across functions.
• Drive Reward & Recognition frameworks across the organization.
• Drive engagement initiatives to strengthen culture and improve employee experience.
• Support managers in employee relations, conflict resolution, and retention strategies.
• Champion diversity, inclusion, and a high-performance culture.
• Oversee POSH policies and related processes.
• Review and strengthen HR frameworks, policies, and best practices.
• Lead, mentor, and develop a team of HR professionals.
• Foster collaboration, capability development, and operational excellence within HR.

Skills

Stakeholder management

HR business partnering

People strategy

Talent acquisition

Analytical skills

Communication

Education

MBA/PGDM in Human Resources or equivalent

Tools

POSH compliance

HRIS/ATS

Job description

About The Company

A leading Consumer Insurtech company in India, delivering innovative assistance and protection solutions across everyday dependencies through advanced technology. Operating in over 1000 cities and 25,000 pin codes, it offers a one-stop platform for customer support in categories including affinity and financial solutions, mobility, and home solutions.

Position Overview

The Head of HRBP & Talent Acquisition (Non tech functions) role exists to partner with business leaders and drive people strategy across the organization. This leadership position is responsible for leading HR Business Partnering for all non-technology teams, owning end-to-end Talent Acquisition, Organizational Development, and key HR initiatives. Reporting directly to the CHRO, the role is critical in building scalable HR practices to support business growth in a fast-paced, high-growth environment.

Key Responsibilities

• Act as a strategic HR partner to business leaders across non-technology functions.
• Drive workforce planning, organization effectiveness, and people strategies aligned with business goals.
• Support change management initiatives and organizational transformation.
• Own end-to-end recruitment strategy and execution for all non-technology functions.
• Partner with business leaders to understand hiring plans and ensure timely fulfillment of critical positions.
• Build strong talent pipelines through multiple sourcing channels.
• Improve recruitment processes, candidate experience, and employer branding initiatives.
• Track recruitment metrics and drive continuous process improvements.
• Lead organizational development initiatives that improve productivity, collaboration, and employee effectiveness.
• Drive high performance by ensuring goal setting and performance metrics are implemented across functions.
• Drive Reward & Recognition frameworks across the organization.
• Drive engagement initiatives to strengthen organizational culture and improve employee experience.
• Support managers in employee relations, conflict resolution, and retention strategies.
• Champion diversity, inclusion, and a high-performance culture.
• Oversee implementation and governance of POSH policies and related processes.
• Review and strengthen HR frameworks, policies, and best practices.
• Lead, mentor, and develop a team of HR professionals.
• Foster collaboration, capability development, and operational excellence within the HR team.

Required Experience & Qualifications

• Education: MBA/PGDM in Human Resources or equivalent.
• Experience: 10–12+ years with strong exposure to HR Business Partnering and Talent Acquisition.
• Leadership: Proven experience leading HR teams and partnering with senior business leaders; managing end-to-end HR for multiple business functions.
• Technical Expertise: Talent Management, Organizational Development, Performance Management, policy formulation, HR frameworks, employee relations, and POSH compliance.
• Soft Skills: Strong analytical, stakeholder management, and communication skills.

Why Consider this Opportunity?

• Lead HR strategy and talent acquisition for all non-technology functions in a high-growth, fast-paced environment.
• Partner directly with senior leadership, including the CHRO, influencing organizational transformation and workforce planning.
• Drive scalable HR practices and build HR processes from the ground up in a dynamic consumer insurtech context.
• Shape organizational culture through engagement, diversity, inclusion, and high-performance initiatives.
• Lead and develop a high-performing HR team fostering operational excellence and collaboration.