Location: Mumbai (Hybrid), with pan-India responsibility
Department: Food Inspections / Quality Assurance Services
Reports to: Business Head / Director
Employment type: Full-time
Experience: 15+ years
Role Summary
Qualitek Labs is looking for a Head – Food Inspections to lead and scale its food inspection vertical across India. The role covers end-to-end ownership of inspection operations, technical quality, client relationships, regional teams and revenue growth. It suits a seasoned food safety professional who can combine technical depth with business and people leadership.
Key Responsibilities
1. Inspection Operations & Technical Leadership
- Own the planning, execution and delivery of food inspection services across all regions: pre-shipment, in-process, supplier and vendor audits, warehouse, cold chain, retail and commodity inspections.
- Ensure inspections follow FSSAI regulations, Codex, ISO/IEC 17020 and client-specific protocols.
- Standardise SOPs, checklists, sampling plans and inspection reports across locations.
- Review and approve critical reports and handle escalations and disputes on findings.
2. Quality, Compliance & Accreditation
- Maintain compliance with accreditation requirements (NABCB / ISO 17020) and support audits and assessments.
- Keep up with changes in food safety regulations, export-import requirements and industry standards, and update processes to match.
- Drive a culture of integrity, impartiality and confidentiality in all inspection work.
3. Business Development & Client Management
- Develop and execute the growth strategy for food inspection services in India.
- Build and manage relationships with key clients: food manufacturers, exporters, importers, retailers, agri-commodity players, government bodies and certification agencies.
- Support tendering, proposals, pricing and contract negotiations.
- Identify new service lines and market opportunities.
4. Team Leadership & Capability Building
- Lead, mentor and review the performance of regional heads, managers and inspectors across India.
- Set goals and KPIs, and manage workforce planning, deployment and utilisation.
- Run training and competency programmes, including authorisation and calibration of inspectors.
5. P&L and Operational Excellence
- Own the P&L for the vertical: revenue, margins, cost control and receivables.
- Track and report TAT, inspector productivity, report quality and client satisfaction.
- Use digital tools, MIS and dashboards for better visibility and efficiency.
Candidate Profile
Education
- B.Sc / M.Sc in Food Technology, Food Science, Microbiology, Agriculture or a related discipline (B.Tech Food Technology preferred).
- Additional certifications (Lead Auditor ISO 22000 / FSSC 22000, HACCP, ISO 17020) are an advantage.
Experience
- 15+ years in food inspection, quality assurance, auditing or testing and inspection services, with at least 5 years in a senior leadership role.
- Experience managing multi-location or pan-India teams.
- Background in an inspection, certification or testing company (TIC industry) is preferred.
- Strong knowledge of FSSAI, food safety systems, export-import norms and global food standards.
- Proven track record in P&L management and business growth.
- Strong client-facing, negotiation and stakeholder management skills.
- Leadership, decision-making and analytical ability.
- Excellent communication in English and Hindi (other regional languages are a plus).
- Willingness to travel across India as required.
Work Arrangement
- Hybrid, based in Mumbai, with periodic travel to regional offices, client sites and inspection locations across India.
What We Offer
- A leadership role with pan-India visibility and decision-making authority.
- Competitive compensation aligned with experience and industry standards.
- Opportunity to build and shape a growing inspection vertical.