Head - ESDM Quality

L&T Technology Services Ltd.; Coimbatore District; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Larsen & Toubro Precision Engineering & Systems IC in Coimbatore seeks a senior Quality Leader to steward the complete quality function for SMT, THT, PCB Assembly, testing, conformal coating, and FATP/Box Build. You will establish QMS compliant with ISO 9001/IATF 16949 and drive customer satisfaction through robust CAPA, 8D, and PPAP processes.

The role demands leading NPI quality planning, process validation, FMEA, control plans, and supplier quality improvements, with strong focus on

Qualifications

• BE required with engineering background.
• Experience leading quality across SMT, THT, PCB Assembly and testing.
• Knowledge of QMS ISO 9001/IATF 16949 and customer-specific requirements.

Responsibilities

• Lead overall quality across SMT, THT, PCB testing, conformal coating, and FATP/Box Build.
• Establish and maintain QMS per ISO 9001 and IATF 16949.
• Drive customer quality, complaint management, 8D reports and corrective actions.
• Ensure implementation of IQC, IPQC, OQC and supplier quality assurance processes.
• Lead NPI quality planning, APQP, PPAP, FMEA, and control plans.
• Monitor manufacturing quality, defect trends, process capability, yield, and reliability.
• Drive root-cause analysis using 8D, 5-Why, Fishbone, SPC and CAPA.
• Lead supplier quality improvements, supplier audits, incoming defect reduction and supplier corrective actions.
• Ensure IPC-A-610, J-STD-001, and ESD requirements compliance.
• Establish quality dashboards and review quality KPIs with Production, Engineering, SCM, and Management.
• Lead internal and customer audits and timely closure of audit findings.
• Ensure product traceability and quality data integrity through MES/SAP.
• Develop quality team competency, training plans and inspection standards.
• Drive continuous improvement and cost-of-poor-quality reduction.
• Build a zero-defect culture and ensure delivery of conforming products.

Skills

Leadership

Lean Deployment

Six Sigma Green Belt

APQP

PPAP

SPC

8D

Root Cause Analysis

Audit Management

Quality Tools

Education

BE

Tools

ISO 9001

IATF 16949

IPC-A-610

Job description

• DEIC-L&T Precision Engineering & Systems IC
• Coimbatore Campus

Posted On 21 Oct 2026

End Date 19 Apr 2027

Required Experience 20 - 28 years

Knowledge & Posting Location

Leadership and team building Lean Deployment Six Sigma Green Belt IPC APQP PPAP SPC Customer Engagement Supplier Quality Assurance Incoming Inspection Reliability Engineering COPQ Team Development Audit Management Risk and Regulatory Compliance Cost Minimization Resource Management Defect Management Problem solving (3WH, QC Story)

Bachelor of Engineering (BE)

Job Description

1.JobDescription(JD)–Roles&Responsibilities

S.No.

1

LeadtheoverallQualityfunctionacrossSMT,THT,PCBATesting,ConformalCoating,andFATP/BoxBuildoperations.

2

Establish and maintain QMS in compliance with ISO 9001, IATF 16949, and customer-specific requirements.

3

Drivecustomerquality,complaintmanagement,8Dreports,correctiveactions,andcustomersatisfaction.

4

EnsureeffectiveimplementationofIQC,IPQC,OQC,andsupplierqualityassuranceprocesses.

5

LeadNPIqualityplanning,engineeringbuilds,processvalidation,APQP,PPAP,FMEA,andcontrolplans,asapplicable.

6

Monitormanufacturingquality,defecttrends,processcapability,yield,andproductreliability.

7

Driverootcauseanalysisusing8D,5-Why,Fishbone,SPC,andCAPAmethodologies.

8

Leadsupplierqualityimprovement,supplieraudits,incomingdefectreduction,andsuppliercorrectiveactions.

9

EnsurecompliancewithIPC-A-610,J-STD-001,ESDcontrolrequirements,andapplicableworkmanshipstandards.

10

EstablishqualitydashboardsandconductperiodicreviewsofqualityKPIswithProduction,Engineering,SCM,andManagement.

11

Leadinternalaudits,customeraudits,certificationaudits,andtimelyclosureofauditfindings.

12

Ensureproducttraceability,inspectionrecords,defecttracking,andqualitydataintegritythroughMES/SAPsystems.

13

Developqualityteamcompetency,trainingplans,skillmatrices,andinspectionstandards.

14

Drivecontinuousimprovement,defectprevention,cost-of-poor-qualityreduction,andprocessstandardization.

15

Buildazero-defectcultureandensureconsistentdeliveryofconformingproductsinlinewithcustomerrequirements.

2.KeyPerformanceIndicators(KPIs)

S.No.

KPI

Measurement

SuggestedTarget

1

FirstPassYield(FPY)

Percentageofunitspassingwithoutrework

2

CustomerPPM

3

4

CustomerComplaintClosure

Complaintsclosedwithinagreedtimeline

100%ontime

5

Correctiveactionseffectiveandverified

6

Aspersuppliertarget

7

IncomingQualityAcceptance

Incominglotsacceptedagainstdefinedcriteria

8

COPQReduction

CostofPoorQualityreduction

10–15%annualreduction

9

AuditCompliance

Majornon-conformitiesandauditactionclosure

100%closurewithinduedate

10

NPIQualityReadiness

Qualitydeliverablescompletedbeforeproductionrelease

100%

11

ReworkandScrap

Rework/scrapcostasapercentageofproductionvalue

12

QualityTrainingCompliance

Completionofplannedqualitytraining

100%

13

TraceabilityCompliance

Productandprocessrecordscompleteandretrievable

100%

14

ProcessAuditCompliance

Plannedauditscompletedasperschedule

100%

15

Reductioninrepeatdefectsandcriticalescapes