Quality Head

MD Biocoals Pvt. Ltd.; Sirsa; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

MD Biocoals Pvt. Ltd. is seeking a Quality Head to establish and continually improve the Quality Management System.

You will lead QA & QC operations, drive process improvements, and guide product development and research. The role involves cross-functional coordination to ensure compliance with FCO specifications and regulatory standards while reducing defects and complaints. The incumbent will build QA/QC team capability, implement CAPA/ RCA, and oversee documentation, audits, and training

Qualifications

• Experience leading QA/QC in a manufacturing setting.
• Strong understanding of QMS, FCO specs, and regulatory standards.
• Ability to drive corrective actions and preventive actions (CAPA).

Responsibilities

• Establish and continuously improve the QMS to meet customer and regulatory requirements.
• Lead QA & QC operations, process improvements, and product development.
• Coordinate with Production, Maintenance, Purchasing, Stores, Dispatch, and Sales.
• Develop SOPs, Quality Manual, and process documents; ensure compliance and audits.

Skills

Quality Management

QA/QC Leadership

Process Improvement

Regulatory Compliance

Cross-Functional Coordination

Team Development

Job description

The Quality Head will be responsible for establishing, implementing, and continuously improving the Quality Management System (QMS) to ensure all products consistently meet customer requirements, FCO specifications, and applicable regulatory standards. The role includes leading QA & QC operations, process improvements, product development, technical research, team development, and cross-functional coordination.

Key Responsibilities

• Quality Assurance & Product Compliance
  • Ensure all finished products comply with FCO specifications and internal quality standards.
  • Maintain product quality throughout the product shelf life.
  • Monitor product consistency and initiate corrective actions whenever required.
  • Develop and implement preventive quality improvement initiatives.
• Quality Control Management
  • Establish and maintain Statistical Quality Control (SQC), Process Quality Control (PQC), and after-sales quality monitoring systems.
  • Ensure minimum 90% effectiveness of quality control processes.
  • Review laboratory testing procedures and analytical reports.
  • Investigate customer complaints and implement CAPA (Corrective & Preventive Actions).
• Product Development & Research
  • Lead development of new products based on market requirements.
  • Drive formulation improvement and technical innovation.
  • Execute research and development projects for process optimization and product enhancement.
  • Coordinate product validation and trial activities.
• Process Development
  • Develop and standardize manufacturing processes to improve product quality and operational efficiency.
  • Prepare, review, and update:
  • SOPs
  • Quality Manual
  • Process Documents
  • Work Instructions
  • Ensure implementation of documented procedures across departments.
• Team Development
  • Build technical competency of QA/QC staff through structured training programs.
  • Conduct technical workshops and skill development sessions.
  • Evaluate employee performance and identify training needs.
• Cross Functional Coordination
  • Coordinate closely with Production, Maintenance, Purchase, Stores, Dispatch, and Sales teams.
  • Conduct regular quality review meetings.
  • Ensure timely resolution of inter-departmental quality issues.
• Regulatory & Documentation
  • Ensure compliance with FCO requirements and other applicable regulations.
  • Maintain complete quality documentation and records.
  • Prepare internal quality reports and management review presentations.
  • Support internal and external audits.
  • Analyse quality data and identify improvement opportunities.
  • Reduce rejection, rework, and customer complaints.
  • Implement Root Cause Analysis (RCA), CAPA, and continuous improvement initiatives.
  • Promote a culture of quality across the organization.

Key Performance Indicators (KPIs)

• 1. 100% compliance with FCO product specifications.
• 3. Development of 10 new products annually.
• 4. Completion of 3 R&D projects per year.
• 5. Minimum 30 training hours per employee annually.
• 6. Quality Manual, SOPs, and procedures implemented within 6 months.
• 7. Timely cross-functional coordination and quality review meetings.
• 8. Reduction in customer complaints, process deviations, and product rejections.
• 9. Successful completion of internal and external quality audits.