Head E-Commerce

Opella; Mumbai; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

Opella in Mumbai seeks a Head of e-Commerce to manage the consumer healthcare e-commerce business, oversee end-to-end operations, and drive P&L, partnerships, and strategic plans. You will lead online sales channels, optimize customer experience, and collaborate with marketing for promotions.

The role requires 10–12 years in e-commerce leadership, strong relationship management, and excellent communication.

Qualifications

• Graduate degree and MBA preferred.
• 10–12 years in managing and leading e-commerce / driving B2B e-commerce partnerships.
• Experience working with external partners is desirable.

Responsibilities

• End-to-end e-commerce management including growing and maintaining relationships with various e-commerce portals.
• Create annual joint business plans and maintain long-term business relations with e-commerce portals.
• Verify product catalogues and ensure smooth back-end delivery before products go live on portals.
• Define and execute online business strategies, online marketing, customer experience and channel partnerships.
• Support marketing in short and long-term promotions with e-commerce partners.
• Stay updated on e-commerce trends to drive innovative ideas for presence.
• Set and achieve sales targets and gross margin targets for e-commerce with the Commercial Head.

Skills

E-commerce management

Program management

Relationship management

Communication skills

Education

Graduate degree

MBA preferred

Job description

Job Description:

Job title: Head e-Commerce Location : Mumbai Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally. Our mission is to bring health in people’s hands by making self-care as simple as it should be. For half a billion consumers worldwide – and counting. At the core of this mission is our 100 loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and 4 specialized science and innovation development centers. Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan. B Corp certified in multiple markets, we are active players in the journey towards healthier people and planet. Find out more about our mission at www.opella.com.

About the job

Managing the E-commerce business of consumer healthcare products including P&L, Strategic alliances, Business Development and Operations Main responsibilities:

• End to end E-commerce management including growing and maintaining relationships with various E-commerce portals.
• Create annual Joint business plans and maintain long term business relations with various E-commerce portals.
• Verify product catalogues and ensure that smooth back end delivery before products go live on E-commerce portals.
• Defining and ensuring execution of online business strategies, online marketing, online customer experience and channel partnership
• Support marketing in short and long term promotions including tactical promotions with E-commerce partners.
• Being updated about latest trends in the E-commerce business which should leave to innovative and unique ideas to enhance our presence.
• Setting and achieving the sales targets and gross margin targets for E-commerce with Commercial Head

About you Knowledge, Skills & Competencies / Language Understanding and management of online platforms and E-commerce business is critical Program management skills, Relationship management skills Strong communication skills

Qualifications

Graduate degree, Post Graduate degree/ MBA preferred 10-12 years in managing and leading E-commerce business / driving B2B E-commerce partnerships Experience in working with external partners is desirable

At Opella, you will enjoy doing challenging, purposeful work, empowered to develop consumer brands with passion and creativity. This is your chance to grow new skills and be part of a bold, collaborative, and inclusive culture where people can thrive and be at their best every day. We Are Challengers. We are dedicated to making self-care as simple as it should be. That starts with our culture. We are challengers by nature, and this is how we do things: All In Together: We keep each other honest and have each other's backs. Courageous: We break boundaries and take thoughtful risks with creativity.

Outcome-Obsessed: We are personally accountable, driving sustainable impact and results with integrity. Radically Simple: We strive to make things simple for us and simple for consumers, as it should be. Join us on our mission. Health. In your hands. www.opella.com/en/careers