Head Crm

Inwove Consultancy

Bengaluru, Cuttack

On-site

INR 800,000 - 1,500,000

Full time

14 days+

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Job summary

Inwove Consultancy in Bengaluru, Karnataka, is seeking a Lead CRM operations professional to oversee documentation, collections, complaint resolution, and handovers across multiple live projects.

You will implement and manage our CRM platform with reporting dashboards, build and lead a CRM team, and drive overall customer satisfaction and feedback.

Responsibilities

Lead CRM operations across multiple live projects, documentation, collections, complaint resolution, handovers.
Implement & manage our CRM platform with reporting dashboards.
Build & lead a CRM team.
Drive customer satisfaction, feedback.

Education

Any Graduate

Job description

Posted: 1 day ago Openings: 1 Applicants: 100+

Lead CRM operations across multiple live projects documentation, collections, complaint resolution, handovers Implement & manage our CRM platform with reporting dashboards Build & lead a CRM team Drive customer satisfaction, feedback.

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with '' are preferred keyskills

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