Crm Executive

Acpl Exports; Agra District; On-site; INR 200,000 - 300,000; Full time

Job summary

Acpl Exports in India is hiring a Customer Success associate to handle inquiries across WhatsApp, Email, Calls, Social Media DMs and Website Chat. Based in Agra district, you will respond promptly and professionally to customers, guiding them toward resolution and satisfaction.

The role emphasizes timely problem-solving, clear communication, and collaboration with sales and service teams to ensure a smooth customer journey.

Qualifications

• UG: Any Graduate.
• Candidate should handle multi-channel customer inquiries and ensure timely resolutions.

Responsibilities

• Handle customer inquiries via WhatsApp, Email, Calls, Social Media DMs and Website Chat.
• Ensure timely resolution of customer concerns and escalate when needed.

Education

Any Graduate

Job description

Posted: 3 days ago Openings: 1 Applicants: 21

Handle customer inquiries via WhatsApp, Email, Calls, Social Media DMs, and Website Chat.
Ensure timely resolution of customer concerns and escalations.

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with "" are preferred keyskills

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