Head – Credit Operations

Fidius Advisory; Bengaluru, Mumbai; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

A financial services firm in Bengaluru is looking for an experienced leader to oversee credit operations. The role involves developing credit policies, managing credit portfolios, and supervising underwriters. Candidates must have over 15 years of experience in credit operations, particularly in NBFCs or fintech sectors, with strong leadership skills. This position demands expertise in ensuring compliance and maintaining portfolio quality.

Qualifications

• MBA/PGDM in Finance, CA, or equivalent professional qualification.
• Minimum 15+ years of experience in credit operations or risk management, with at least 10+ years in a leadership role.

Responsibilities

• Developing and maintaining credit policies aligning with risk appetite.
• Managing credit limits for customers ensuring compliance with regulations.
• Supervising a team of credit underwriters and providing guidelines.
• Establishing customer credit worthiness through personal discussions.
• Controlling and containing front-end delinquencies by following up with customers.
• Ensuring adherence to credit policy and defined processes.
• Maintaining portfolio quality and being responsible for collections.
• Ensuring audit and regulatory compliance.
• Taking reference checks for prospective borrowers.
• Coordinating training programs for credit or sales team.
• Managing MIS for the vertical.

Job description

Overview

• Credit operations for unsecured products
• Credit policy: Developing and maintaining credit policies to ensure they align with the risk appetite of the business
• Credit portfolio management: Ensuring the credit portfolio management actions are aligned with the risk appetite and reflect the key risk characteristics of the portfolio
• Credit limit management: Managing credit limits for customers, including automations and ensuring compliance with regulations
• Credit underwriter supervision: Supervising a team of credit underwriters and providing guidelines
• Customer credit worthiness: Establishing customer credit worthiness through personal discussions
• Delinquency control: Controlling and containing front-end delinquencies by calling up customers
• Credit policy adherence: Ensuring adherence to credit policy and defined processes
• Portfolio quality maintenance: Maintaining portfolio quality and being responsible for collections and delinquency
• Audit compliance: Ensuring audit compliance and regulatory compliance for the assigned location or area
• Reference checks: Taking reference checks for prospective borrowers from market links and existing lenders
• Training programs: Coordinating for training programs for credit or sales team
• MIS management: Managing MIS for the vertical

Qualifications

• Educational Background: MBA/PGDM in Finance, CA, or equivalent professional qualification.

Experience

• Experience: Minimum 15+ years of experience in credit operations or risk management, with at least 10+ years in a leadership role in NBFCs or fintech companies handling unsecured loans