HCL Virtual Off Campus Drive 2026 | Hiring Process Associates for Freshers

Freshers Recruitment; Chennai District; On-site; INR 300,000 - 420,000; Full time

Job summary

HCLTech is inviting applications for its Off-Campus Drive 2026 for the role of Process Associate in Chennai. Freshers with any UG/PG degree can apply; candidates with up to 6 months of experience are also eligible. The role focuses on email/chat support and handling customer data within Order-to-Cash processes.

The interview is part of an all-India drive and aims to place candidates in a reputed IT services company. Chennai is the job location.

Qualifications

• Bachelor’s degree in Arts & Science or equivalent UG/PG program.
• B.Tech/BE/IT/MCA backgrounds not eligible.
• Freshers from 2024/2025 batches encouraged to apply.
• 0–6 months experience allowed with proper documents.

Responsibilities

• Respond to customer queries via email and chat in a professional, timely manner.
• Manage and update customer data across systems accurately.
• Resolve customer concerns by providing suitable solutions.
• Escalate complex issues to senior teams when needed.
• Support operational processes to ensure smooth business performance and customer satisfaction.

Skills

Written communication

Customer support

Data accuracy

Fast-paced environment

Education

Any UG/PG degree

Tools

CRM systems

Job description

HCL Virtual Off Campus Drive 2026 | Hiring Process Associates for Freshers

HCL Virtual Off Campus Drive 2026 : HCLTech is inviting applications for its Off-Campus Drive 2026 for the role of Process Associate. Candidates who have completed any undergraduate or postgraduate degree are eligible to apply for this opportunity. The job location is Chennai, and freshers looking to start their careers in a reputed IT services company should apply as soon as possible.

Below are the complete details regarding eligibility, responsibilities, interview process, and application procedure.

Particulars

Details

Job Role Process Associate

Category Off-Campus Drive

Qualification Any UG or PG Degree

Eligible Batches 2024, 2025, 2026

Experience 0 – 6 Months

Salary Best in Industry

Job Location Chennai

Last Date to Apply Apply ASAP

Eligibility Criteria

Candidates applying for the Process Associate role should meet the following requirements:

• Applicants must have completed a Bachelor’s degree in Arts & Science or any other relevant UG/PG program.
• Candidates from B.Tech, BE, IT, or MCA backgrounds are not eligible for this role.
• Freshers from the 2024 and 2025 batches are encouraged to apply.
• Candidates with up to 6 months of experience can also apply if they possess proper supporting documents.
• MBA, MA, and MSc students from the 2026 batch can apply only if they are available to join within 10 days.

Required Skills

To succeed in this role, candidates should have:

• Good written communication skills for handling email and chat support.
• Basic problem-solving abilities and customer-handling skills.
• Attention to detail while managing customer data and records.
• Ability to work efficiently in a fast-paced environment.

Roles and Responsibilities

As a Process Associate at HCLTech, selected candidates will be responsible for:

• Responding to customer queries through email and chat in a professional and timely manner.
• Managing and updating customer data accurately across different systems.
• Resolving customer concerns by providing suitable solutions.
• Escalating complex issues to senior teams whenever necessary.
• Supporting operational processes to ensure smooth business performance and customer satisfaction.

About the Role

The Process Associate role is part of the Order-to-Cash operations team. Employees in this position will play an important role in maintaining smooth customer interactions and improving operational efficiency. The role also focuses on delivering quality service and enhancing the overall customer experience through effective communication and process management.

FAQs for HCL Recruitment 2026

1. Who can apply for the HCLTech Off-Campus Drive 2026?

Candidates with any UG or PG degree from Arts & Science backgrounds are eligible to apply.

2. Are B.Tech or MCA candidates eligible for this role?

No, candidates from B.Tech, BE, IT, and MCA backgrounds are not eligible.

3. What is the job location for the Process Associate role?

The selected candidates will work from Chennai.

4. Is prior experience required for this opportunity?

No, freshers can apply. Candidates with up to 6 months of experience are also eligible.

5. What is the mode of interview?

The interview process will be conducted virtually on last date.