HCL Technologies Recruitment 2026 | Process Associate Hiring Freshers in Nagpur

Freshers Recruitment; Nagpur District; On-site; INR 180,000 - 240,000; Full time

Job summary

HCL Technologies is hiring fresh graduates for the role of Process Associate in Nagpur under its Off Campus Drive 2026.

Candidates with BA or B.Com and freshers only may apply; candidates with B.Tech, B.Sc, B.Pharm or LLB are not eligible for this role.

The role involves handling voice support, inbound/outbound calls, resolving queries, and maintaining quality while meeting basic performance metrics.

Qualifications

• BA or B.Com graduates only; freshers preferred.
• Good English communication skills.
• Basic computer knowledge.
• Willingness to learn and grow.
• Ability to handle calls and resolve queries.

Responsibilities

• Handle inbound and outbound customer calls.
• Provide accurate solutions and record interactions.
• Maintain call quality and meet metrics.
• Escalate complex issues when needed.
• Assist customers to ensure a positive service experience.

Skills

English communication

Listening

Problem solving

Basic computer skills

Patience

Willingness to learn

Education

BA or B.Com

Job description

HCL Technologies Recruitment 2026 | Process Associate Hiring Freshers in Nagpur

HCL Technologies Recruitment 2026 : HCLTech is inviting applications from fresh graduates for the role of Process Associate under its Off Campus Drive 2026. If you have completed your BA or B.Com and are looking to start your career with a well-known company, this is a great opportunity.

The job location for this role is Nagpur, and interested candidates should apply as soon as possible.

HCL Technologies Recruitment 2026 Details

• Job Role: Process Associate
• Category: Off-Campus Drive
• Qualification: BA, B.Com
• Experience: Freshers only
• Location: Nagpur
• Last Date to Apply: Apply at the earliest
• Candidates with technical or professional degrees such as B.Tech, B.Sc, B.Pharm, LLB

Required Skills

To succeed in this role, candidates should have:

• Good communication skills in English
• Strong listening and problem-solving abilities
• Basic computer knowledge
• Patience and professionalism
• Willingness to learn and grow

About the Role

HCLTech is hiring freshers only for its Voice Support Team. In this role, you will handle customer calls, resolve their queries, and ensure they have a smooth and positive service experience.

Key Responsibilities

• Manage inbound and outbound customer calls
• Provide clear and accurate solutions
• Maintain call quality standards
• Record customer interactions in the system
• Escalate complex issues when required
• Meet basic performance metrics such as Average Handling Time (AHT) and customer satisfaction

FAQs for HCL Recruitment 2026 Freshers

1. Who can apply for HCL Recruitment 2026?

Candidates who have completed BA or B.Com can apply. Technical or professional degree holders like B.Tech, B.Sc, B.Pharm, and LLB are not eligible for this role.

2. Is this job open for experienced candidates?

No, this particular role is strictly for freshers only.

3. What is the job location for the Process Associate role?

The job location for this position is Nagpur.

4. What skills are required for this role?

Candidates should have good English communication skills, basic computer knowledge, problem-solving ability, and a willingness to learn.

5. What is the selection process for HCLTech recruitment?

The selection process usually includes screening of applications, communication assessment, and interview rounds. The exact process may vary based on company requirements.