Gujarati Language| Customer Service|

Wsne Consulting; Gurugram District; On-site; INR 250,000 - 350,000; Full time

Job summary

Wsne Consulting is hiring a Gujarati Customer Service Executive in Gurgaon. The role requires handling customer calls, providing information, and resolving issues in Gujarati and English. Fresh graduates are welcome and immediate joining is preferred.

Rotational shifts are part of the schedule, and prior customer service experience is a plus. This position offers an opportunity to work with a dynamic team in a fast-paced environment.

Qualifications

• Graduate with good communication skills in Gujarati and English.
• Freshers are welcome; customer service or voice process exposure is a plus.
• Willing to work in rotational shifts and join immediately.

Responsibilities

• Handle customer queries through calls and provide accurate information and solutions.
• Communicate with customers in Gujarati and English.
• Resolve customer complaints and issues professionally.
• Maintain proper records of customer interactions.
• Follow company policies and standard operating procedures.
• Ensure a high level of customer satisfaction.

Skills

Gujarati language

English language

Education

Graduate

Job description

Hiring for Gujarati Customer Service Executive

Location: Gurgaon

Experience: Freshers

Qualification: Graduate Only

Language: Gujarati and English

Shift: Rotational shifts

Job Responsibilities:

Handle customer queries through calls and provide accurate information and solutions.

Communicate with customers in Gujarati and English.

Resolve customer complaints and issues professionally.

Maintain proper records of customer interactions.

Follow company policies and standard operating procedures.

Ensure a high level of customer satisfaction.

Requirements:

Good communication skills in Gujarati and English.

Customer service or voice process experience will be an advantage.

Candidates should be comfortable working in rotational shifts.

Immediate joiners are preferred.