Customer Care Executive

Terasol Technologies Pvt. Ltd.; Pune District; On-site; INR 223,200 - 279,000; Full time

Job summary

A leading tech service provider is seeking a Customer Care Executive in Pune, Maharashtra. This role involves handling inbound calls and emails, resolving customer complaints, and guiding customers with service information. Candidates should be graduates or postgraduates from any field except Engineering, with fluency in English, Hindi, and Gujarati. Strong verbal skills are essential for success in this position. Freshers are welcome to apply.

Qualifications

• Graduate or Postgraduate in any field except Engineering.
• Fluency in English, Hindi, and Gujarati is required.
• Strong verbal and vocal skills in English are necessary.

Responsibilities

• Handle inbound calls and emails.
• Resolve complaints and ensure customer satisfaction.
• Guide customers with service information.
• Maintain accurate documentation.

Skills

Fluent in English

Fluent in Hindi

Fluent in Gujarati

Strong verbal & vocal English skills

Right attitude

Education

Graduate / PG (any field except Engineering)

Job description

We’re Hiring: Customer Care Executive (Inbound Process)

📍 Ahmedabad | 🗓️ 6 Days | 💼 Exp: 0–5 yrs | 👩🎓 Freshers Welcome

What You’ll Do:

• 📞 Handle inbound calls & emails
• 🤝 Resolve complaints & ensure satisfaction
• 💡 Guide customers with service info
• 📝 Maintain accurate documentation

What We Need:

• 🎓 Graduate / PG (any field except Engg.)
• 🌐 Fluent in English, Hindi & Gujarati
• 🗣️ Strong verbal & vocal English skills
• 🏆 Right attitude, loyal & long-term vision