Guest Services Associate

The Fresh Factory; Lucknow; On-site; INR 180,000 - 260,000; Full time

Job summary

The Fresh Factory in Lucknow, India is seeking Waiters/Guest Service Associates who are warm, observant, and energetic, with a passion for taking care of guests. You will deliver attentive table service, coordinate with kitchen and baristas, and help ensure every guest leaves satisfied.

Ideal candidates communicate confidently in English, bring a positive attitude, and thrive in a fast-paced setting. A detail-oriented, proactive approach will help you maintain high standards of hygiene and

Qualifications

• Confident English communication is required; additional languages are a bonus.
• Positive attitude and enjoyment of interacting with people.
• Detail-oriented, proactive, and thrives in a fast-paced environment.

Responsibilities

• Deliver exceptional table service with confidence and attention to detail.
• Coordinate with kitchen, barista, and retail teams.
• Handle guest requests and resolve concerns professionally.
• Maintain high hygiene, presentation, and service standards.

Skills

English proficiency

Customer service

Hospitality

Job description

Great service isn't about carrying plates. It's about creating memorable experiences.

At The Fresh Factory, we're building a café where every ingredient has a story, every meal is thoughtfully crafted, and every guest should leave feeling better than they arrived.

We're looking for Waiters / Guest Service Associate who are warm, observant, energetic, and genuinely enjoy taking care of people.

What You’ll Do

• Deliver exceptional table service with confidence and attention to detail.
• Coordinate seamlessly with the kitchen, barista, and retail teams.
• Handle guest requests and resolve concerns professionally.
• Maintain high standards of hygiene, presentation, and service.

We're Looking For Someone Who

• Communicates confidently in English (additional languages are a bonus).
• Has a positive attitude and enjoys interacting with people.
• Is detail-oriented, proactive, and thrives in a fast-paced environment.