Guest Services Associate

The Fresh Factory; Bengaluru; On-site; INR 167,000 - 279,000; Full time

Job summary

The Fresh Factory in Bengaluru is seeking warm and observant Waiters / Guest Service Associates to craft memorable guest experiences and ensure every guest leaves happier than they arrived.

You will deliver table service with energy, coordinate with kitchen, barista, and retail teams, and handle guest requests with professionalism in a fast-paced cafe.

The ideal candidate communicates confidently in English, enjoys interacting with people, and takes pride in hospitality.

Qualifications

• Deliver exceptional table service with confidence and attention to detail.
• Coordinate with kitchen, barista, and retail teams.
• Handle guest requests and resolve concerns professionally.
• Maintain high standards of hygiene, presentation, and service.

Responsibilities

• Deliver exceptional table service with confidence and attention to detail.
• Coordinate with kitchen, barista, and retail teams.
• Handle guest requests and resolve concerns professionally.
• Maintain high standards of hygiene, presentation, and service.

Skills

English communication

People skills

Attention to detail

Hospitality mindset

Job description

Great service isn't about carrying plates. It's about creating memorable experiences.

At The Fresh Factory, we're building a café where every ingredient has a story, every meal is thoughtfully crafted, and every guest should leave feeling better than they arrived.

We're looking for Waiters / Guest Service Associate who are warm, observant, energetic, and genuinely enjoy taking care of people.

What You'll Do

• Deliver exceptional table service with confidence and attention to detail.
• Coordinate seamlessly with the kitchen, barista, and retail teams.
• Handle guest requests and resolve concerns professionally.
• Maintain high standards of hygiene, presentation, and service.

We're Looking For Someone Who

• Communicates confidently in English (additional languages are a bonus).
• Has a positive attitude and enjoys interacting with people.
• Is detail-oriented, proactive, and thrives in a fast-paced environment.
• Takes pride in delivering hospitality, not just service.