Guest Service Associate

East India Hotels (EIH); Hyderabad; On-site; INR 200,000 - 360,000; Full time

Job summary

East India Hotels (EIH) is seeking a front desk hospitality professional to welcome guests and deliver courteous, personalized service throughout their stay.

You will handle guest inquiries, assist with check-in and check-out, and coordinate service requests to resolve concerns, while maintaining standards and collaborating with other departments to ensure a positive guest experience.

Responsibilities

• Welcome guests and provide courteous, efficient and personalized service throughout their stay.
• Handle guest enquiries, support check-in and check-out activities, coordinate service requests and resolve concerns.
• Maintain service standards, communicate with relevant departments and contribute to a positive guest experience.

Skills

Guest service

Communication

Problem solving

Teamwork

Job description

Welcome guests and provide courteous, efficient and personalized service throughout their stay

Handle guest enquiries, support check-in and check-out activities, coordinate service requests and resolve concerns

Maintain service standards, communicate with relevant departments and contribute to a positive guest experience

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.