Guest Relations Executive

Jones Lang LaSalle Incorporated; Mumbai; On-site; INR 350,000 - 500,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Navi Mumbai, MH is seeking a Guest Relations Executive for on-site front desk management. The role involves welcoming visitors, handling calls, and maintaining records while ensuring a professional company image.

You will support admin tasks, assist with conference room coordination, and participate in safety events. The ideal candidate is a graduate with 1–5 years of front desk or reception experience, with strong customer service orientation and proficient

Qualifications

• Graduate in any discipline.
• 1–5 years’ experience in front desk management or reception.
• Familiarity with client reporting and continuous improvement is a plus.

Responsibilities

• Greet visitors and provide a warm welcome at the front desk.
• Manage all incoming/outgoing calls and distribution.
• Maintain and update logs, registers, and client contacts.
• Perform general admin tasks and help desk duties.
• Contribute to monthly client management reports and safety procedures.
• Coordinate conference rooms, events, and office decor as needed.

Skills

Front desk management

Customer service

Communication skills

Computer literacy

Education

Graduate (any discipline)

Job description

## Guest Relations ExecutiveApply: On-site: Navi Mumbai, MH: Full time: Posted Today: REQ532832**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Serving on the front lines of customer serviceAre you a people person who can make daily interactions such a breeze?In this role, you’ll be in charge of one of the busiest places in the office—the front desk. Constantly on the go, you’ll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression.Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour.You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception.Being at the heart of the businessMaintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations.Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, you’ll be expected to develop policies and procedures needed for all functions in the reception. As needed, you’ll also take part in managing conference rooms, events, flower arrangement coordination, and others.**Sound like you? To apply you need to be:**A highly skilled professionalYou should be a graduate in any discipline and have one to five years’ experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you’re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.A client service champA strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff—regardless of their level—and their demands? An outstanding multitasking talent also provides a perfect complement to your skill set.**Location:**On-site –Navi Mumbai, MH**Scheduled Weekly Hours:**48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!