Guest Relations Executive

Hyatt Hotels Corporation; Mumbai; On-site; INR 350,000 - 600,000; Full time

Job summary

Hyatt Hotels Corporation in Mumbai is seeking a Guest Relations Executive to assist in the efficient operation of the Guest Services Department within the Rooms Division. You will help meet guest and owner expectations while aligning with Hyatt's brand standards and corporate strategies.

The role requires a relevant hospitality qualification and at least 2 years of hotel operations experience, with strong problem solving and interpersonal skills essential for success.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience hotel operations.
• Good problem solving, administrative and interpersonal skills are a must.

Responsibilities

• Assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards.
• Meet employee, guest and owner expectations.
• Support the smooth and efficient running of the Guest Services Department within the Rooms Division.

Skills

Problem solving

Interpersonal skills

Administrative skills

Education

Diploma in Hospitality or Tourism

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Guest Relations Executive is responsible to assist in the smooth and efficient running of the Guest Services Department within the Rooms Division

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must.

Grand Hyatt at SFO | San Francisco , CA , US

Our family is always growing. Want to be in the know?