Guest Relation Executive

ESB-Jones Lang LaSalle Property Consultants (India) Pvt Ltd); Navi Mumbai; Sur place; INR 502 000 - 703 000; Plein temps

Résumé du poste

Jones Lang LaSalle in Navi Mumbai is seeking a front office/coordinating receptionist to greet visitors, manage access badges, and support daily client interactions. The role operates on-site with a standard 48-hour weekly schedule, requiring attentiveness to safety briefings and efficient visitor handling.

The position emphasizes courteous service, accurate visitor logging, and coordination with hosts to ensure smooth visits and compliant procedures in a corporate environment.

Qualifications

• Key Operations delivery – Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
• Site personnel are notified of guest arrival immediately and follow-up calls made where guests are not picked up, coordinating with the host/sponsor.
• Issue visitor badges/temporary card/service badge/new joiners ID & access card.
• Follow up for the return of respective ID/access cards with respective stakeholders.
• Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures.
• Visitor admission is properly authorized.
• Maintained visitor log book and book taxis if required.
• Assisting with special needs for visitors with disabilities.

Responsabilités

• Greet visitors and clients at the front desk with a courteous, professional welcome.
• Coordinate with host/sponsor to manage visitor flow and arrivals.
• Issue and track visitor badges and access cards; ensure proper return after visits.
• Provide safety information and briefings to visitors and candidates as needed.
• Ensure lobby, lifts and public areas are kept clean and orderly.
• Assist with accessibility needs and communicate issues to the appropriate team.
• Maintain security protocols and log daily visitor activity.

Description du poste

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

• Key Operations delivery · Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
• Site personnel are notified of guest’s arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor.
• Issue visitor badges/temporary card/service badge/new joiners ID & access card.
• Follow up for the return of respective ID/access cards with respective stake holders.
• Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures.
• Ensure Accenture specific processes/manuals is followed.
• Visitor admission is properly authorized.
• Maintained visitor log book and book taxis if required.
• Assisting with special needs for visitors with disabilities.
• Ensuring basic cleanliness of lobby, lifts and public area.
• Ensure the laptop details are scanned and check for Govt. ID’s.
• Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix.
• Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival.
• Client safety and security protocols are followed.
• Daily reconciliation & shredding of daily badges.
• Participate in Emergency Evacuation procedures including crisis management and business continuit

Location: On-site –Navi Mumbai, MH

Scheduled Weekly Hours: 48