Guest Relation Executive

House Of Diagnostics; India; On-site; INR 440,000 - 590,000; Full time

Benefits offered by this job

Learning & Development Support

Health & Wellness Support

Free Meal

Performance Bonus

Job summary

House Of Diagnostics invites applications for a Guest Relation Officer to elevate customer experience across radiology and pathology services. You will engage with customers proactively, addressing needs and ensuring smooth service delivery in a fast-paced diagnostic environment.

The role emphasizes top-notch customer service, complaint resolution, and coordination across OP departments. The company emphasizes learning, wellness benefits, and meal perks as part of its employee offerings in India.

Qualifications

• Customer service focus for guest relations roles.
• Ability to analyze and monitor customer complaints.
• Coordinate operations across OP services including Radiology & Pathology.

Responsibilities

• Focus on customer service by proactively engaging with customers to further improve service standards for respective segment.
• Analyze and monitor customer complaints, conduct root cause analysis and ensure processes are streamlined for enhanced customer experience.
• Handling the operations of OP services including all departments of Radiology & Pathology.

Job description

Posted: 1 week ago Openings: 1 Applicants: 24

• Focus on customer service by proactively engaging with customers to further improve the service standards for respective segment.
• Analyze and monitor customer complaints, conduct root cause analysis and ensure that processes are streamlined for enhance customer experience.
• Handling the operations of OP services including all departments of Radiology & Pathalogy.

Skills highlighted with ‘‘ are preferred keyskills

Over the years, House of Diagnostics (HOD) has been a symbol of trust for patients, clinicians, and other stakeholders alike. We endeavour to provide high-quality, reliable diagnostic and imaging services at an affordable cost. Since incorporation, HOD has focused all its goals towards attaining and benchmarking the best in industry standards

Company Info

Address: .

Company have a very good management and good environment. The work place is well managed , The management team provides weekly training session. I'm happy to work in house of diagnostics

Guest Relation Officer in House Of Diagnostics typically earns between ₹4.4 - ₹5.9 L/yr

• Learning & Development Support
• Health & Wellness Support
• Free Meal
• Performance Bonus