GTM AI Manager, Sales Analytics

PVH (Tommy Hilfiger/Calvin Klein); Bengaluru; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Zscaler in Bangalore is seeking a GTM AI Manager, Sales Analytics to join our Sales BI & Analytics team. Reporting to the Sr.

Director, GTM Operations, you will apply data-driven approaches to improve sales performance, enable smarter decisions, and scale AI-powered capabilities across the organization. You will collaborate with stakeholders, prototype AI solutions using large language models, craft prompts, develop AI agents for chatbots and automation, and evaluate modeling techniques to

Qualifications

• Foundational understanding of AI/ML technologies and experience leveraging AI solutions.
• Hands-on with statistical analysis and large language models (OpenAI/Anthropic).
• Proven experience building and managing AI agents for chatbots or automation.
• Proficiency in Python, ML libraries, and SQL for data modeling and ETL.

Responsibilities

• Collaborate with stakeholders to translate business challenges into analytical solutions.
• Drive Generative AI initiatives using LLMs and existing AI tooling.
• Utilise prompt engineering to craft effective prompts for AI outputs.
• Develop AI agents to assist decision-making and operate within sales workflows.
• Evaluate modelling techniques and present insights clearly to drive action.

Skills

AI/ML fundamentals

Statistical analysis

Python

SQL

Prompt engineering

LLMs

AI agents

Data modeling

ETL tools

Tools

PyTorch

TensorFlow

Scikit-learn

DBT

Job description

About Zscaler

Zscaler accelerates digital transformation to ensure customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we leverage the world's largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Role

We are looking for a GTM AI Manager, Sales Analytics to join our team in Bangalore. The role reports to the Sr. Director, GTM Operations in the Sales BI & Analytics department and focuses on solving complex business problems using data to drive organisational growth across sales and related functions.

What you'll do (Role Expectations)

• Collaborate with internal stakeholders to understand business challenges and develop analytical solutions that positively impact business performance.
• Drive Generative AI initiatives by utilising AI tools and techniques to design, prototype and implement solutions using large language models and existing AI tooling.
• Utilise prompt engineering to craft, optimise and test effective prompts for large language model tools to maximise outputs and insights for business applications.
• Develop and optimise AI agents capable of assisting with decision-making such as in chatbots or enhancing operational efficiency within sales and related functions.
• Evaluate options regarding appropriate modelling techniques or algorithms and present complex data in an uncomplicated, easy-to-understand way to drive action.

Who You Are (Success Profile)

You thrive in ambiguity, act like an owner,’re a problem-solver, a high-trust collaborator, and a lifelong learner. You are passionate about the mission, operate with integrity, and seamlessly navigate between high-level strategy and hands-on execution.

What We're Looking for (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimise outcomes within your functional domain.
• Hands-on experience in advanced statistical analysis, constructing complex statistical models, and working with large language models like OpenAI or Anthropic along with relevant frameworks.
• Proven experience building, deploying, and managing AI agents or autonomous applications designed to handle tasks such as chatbots or workflow automation.
• Proficiency in Python, relevant machine learning libraries such as PyTorch, TensorFlow, or Scikit‑learn, and using SQL to build data models via ETL tools like DBT.
• Ability to drive analytics solutions in a multi-disciplinary environment while managing multiple concurrent projects and collaborating with diverse internal teams.