GSA - F&B

SmartRecruiters, Inc.; Hyderabad; On-site; INR 180,000 - 240,000; Full time

Job summary

Accor is seeking a Food & Beverage service associate in Hyderabad with 1-2 years of experience. You will deliver warm hospitality, set and reset tables, and ensure timely service of meals and beverages in line with our standards.

You will greet guests, escort them to tables, upsell offerings, and maintain hygiene according to HACCP guidelines while supporting other outlets during peak periods. This role is on-site in a fast-paced hotel environment.

Qualifications

• 1-2 years of experience in food and beverage service.
• Ability to greet patrons and provide personalized service.
• Knowledge of HACCP and safety standards.

Responsibilities

• Perform opening/closing side duties and set tables to standards.
• Serve F&B services according to procedures.
• Check table setting, cleanliness, and side station prep.
• Greet patrons and escort to their tables.
• Ensure food & beverage are served correctly and timely.
• Uphold HACCP food safety and hygiene standards.
• Remember guest names and preferences for personalized service.
• Upsell and promote offers to maximize revenue.
• Clear and tidy tables after departure.
• Report complaints or incidents to management.
• Assist other outlets during peak times.

Skills

Customer service

Communication

Hospitality

Food safety awareness

Job description

\"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\"

Job Description

• Perform opening/closing side duties as assigned and set all tables according to standards and procedures
• Deliver F&B services in accordance to departmental standards and procedures
• Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation
• Greet all patrons warmly upon arrival at the door and escort them to the table
• Ensure that all food & beverage are served according to service standard
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons' table at the correct temperature
• Try to remember individual patron's names and their preferences to extend a personalized service
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
• Thank all patrons for patronizing the outlet upon their departure
• Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area
• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
• Report any complaints, incidents or other irregularities to management
• Assist other Food & Beverage outlets with their operations during peak times or when required

Additional Information

With 1-2 years of experience