Growth Manager - Omnichannel

Airtel Digital; Gurugram District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

A leading digital financial services firm located in Gurugram is seeking an Associate to manage the growth of offline channels for financial products. The ideal candidate will have a Bachelor's degree and be comfortable analyzing data. Responsibilities include monitoring channel performance and collaborating with various teams to enhance customer propositions. This full-time role is part of a dynamic marketing function, contributing to solutions for over 350 million customers.

Qualifications

• Comfortable dealing with numbers, data, ratios, and percentages on a day-to-day basis.
• Good skills with MS Excel.

Responsibilities

• Own end to end growth of offline channels for Airtel Finance products.
• Identify best practices in different geographies and build a growth plan.
• Collaborate with channel teams to align journeys with growth plans.
• Build customer propositions and enable frontline teams for easy selling.
• Monitor daily channel performance.
• Engage in regular consumer interactions.
• Define key KPIs for business growth.

Skills

Data analysis

MS Excel proficiency

Numerical analysis

Education

Bachelor's degree in any domain

Job description

Overview

This position is within the Airtel Finance business division under Airtel Digital Limited. Airtel Finance is creating new age digital financial products to solve for credit related needs of 350Mn + Airtel customers. Airtel Finance has already launched personal loans with leading banks and NBFCs, and Co-Branded credit card with Axis Bank.

If you are passionate about building something from scratch, want to be part of fast growing FinTech ecosystem of India, excited to be part of ecosystem serving 350Mn+ customers, then do reach out and apply.

Responsibilities

• Own end to end growth of offline channels through which Airtel Finance products are sold currently and planned to be sold in the future.
• Identify best practices, what is working in different geographies and build the growth plan around the same.
• Collaborate with channel teams (DTC, MR, Call Center) to ensure journeys align with the envisioned growth plan.
• Build customer propositions and reasons to buy for different customer cohorts and enable the frontline team for easy selling.
• Monitor channel performance on a day-to-day basis.
• Engage in regular consumer interactions to know the pulse of the user.
• Define key KPIs to be measured for growth of the business.

Must haves

• Bachelor's degree in any domain.
• Comfortable dealing with numbers, data, ratios, and percentages on a day to day basis.
• Good skills with MS Excel.

Learn more about Airtel

• https://inc42.com/features/airtel-vs-jio-is-airtel-getting-its-digital-strategy-right-finally/amp/
• https://www.livemint.com/industry/telecom/bharti-airtel-s-digital-business-to-generate-billions-in-coming-years-sunil-mittal-11652366437874.html
• https://telecom.economictimes.indiatimes.com/news/pepsico-india-airtel-ink-co-branding-pact-airtel-prepaid-users-to-get-free-4g-data-on-pepsi-snack-buys/77848533
• https://www.businesstoday.in/sectors/telecom/airtel-prepaid-customers-can-subscribe-to-disney-hotstar-vip-with-a-special-recharge/story/401995.html

Seniority level

• Associate

Employment type

• Full-time

Job function

• Marketing

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