Growth Manager

Oriserve; Dadri; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

A tech company in India is seeking a Growth Manager to own the growth strategy and P&L for VoiceGenie. The ideal candidate will have 5-7 years of experience in a Product or Growth role within SMB SaaS, with strong analytical skills and the ability to manage product roadmaps effectively. Responsibilities include launching marketing campaigns and driving community engagement. This full-time position offers an opportunity to lead within a dynamic team and help shape the product's future.

Qualifications

• 5-7 years in Growth/PLG/PMM/Product roles.
• Experience in SMB SaaS or tools with self-serve monetization.
• Comfortable with data tools and analyzing metrics.

Responsibilities

• Own P&L and growth strategy for VoiceGenie.
• Convert growth opportunities into actionable plans.
• Launch and manage marketing campaigns.

Skills

Growth strategy

Product roadmap management

Data analysis

Community building

Cross-functional leadership

Tools

Amplitude

Mixpanel

SQL

Job description

Growth Manager

Join to apply for the Growth Manager role at Oriserve.

We’re hiring a Growth Manager to run VoiceGenie like an in‑house entrepreneur. You will own P&L, growth strategy, and the product roadmap for self‑serve. You’ll drive marketing → inbound sales → product → support as one operating system, translating the vision into a clear plan, fast execution, and compounding growth.

You will also paint the product vision and define sprint plans for the core VoiceGenie engineering/design team—deciding what to build, refine, fix, and optimize, then measuring impact.

What you’ll own:

• -P&L & Strategy: Own VoiceGenie revenue and unit economics. Define the growth thesis, annual/quarterly targets, and investment choices
• .Roadmap & Sprints: Convert growth opportunities into sprint themes and PRDs; align Eng/Design; ship fast and iterate
• .Acquisition: Content/SEO, performance (Search/YouTube/Meta/LinkedIn), review sites, integrations marketplace, and partner channels
• .Pricing & Packaging: Own packaging (tiers, minutes, add‑ons), free/credit trials, paywalls, and upgrade paths. Keep margins healthy
• .Sales Assist (Inbound): Build product‑qualified lead (PQL) scoring, playbooks, calendaring, and light inside‑sales motions
• .Analytics & Experimentation: Funnel dashboards, cohorting, retention, LTV/CAC. Design A/Bs, quasi‑experiments, and north‑star metric guardrails
• .Customer Voice: Community, office hours, feedback forum. Turn insights into backlog with ruthless prioritization
• .Go‑to‑Market: Launch campaigns, webinars, case studies, comparison pages, and partner co‑marketing
• .Interfaces with Core AI: Translate core research (STT/TTS/Audio/LLM) into marketable features; localize defaults (EN/HI first) and ensure latency/quality wins show up in the product

Outcomes that define success

• Efficient growth: Sustained MoM revenue growth with improving payback and healthy gross margin
• Funnel lifts: +X pp in activation rate, +Y% in week‑4 retention, +Z% in self‑serve conversions within first two quarter
• Pricing & packaging: Clear tiers that map to value; reduced discounting; higher ARPA with lower churn
• Execution cadence: Ship a meaningful growth release every 2 weeks; show measured impact in weekly readout
• Turn vision into a prioritized plan and keep the org aligned (goals, owners, timelines)
• Lead growth rituals: weekly funnel readouts, experiment reviews, and sprint planning
• Write concise PRDs and landing pages; create enablement for sales/support
• Sit with users. Watch sessions. Talk to 10 customers a week
• Partner tightly with Support to close the loop on onboarding gaps and break‑fix pattern
• Build a lightweight forecast and track P&L drivers (acquisition, conversion, churn, unit costs)

Must‑have experience

• 5–7+ years in Growth/PLG/PMM/Product, ideally in SMB SaaS or tools with self‑serve monetization
• Owned or heavily influenced P&L and hit aggressive growth targets
• Deep funnel literacy: acquisition channels, onboarding, activation metrics, retention cohorts, pricing/packaging
• Strong product chops: can write PRDs, define instrumentation, and work shoulder‑to‑shoulder with Eng/Design
• Data tools: amplitude/mixpanel/GA4, HubSpot/CRM, Looker/Metabase, SQL basics. Comfortable with spreadsheets and LTV/CAC measurement
• Experience in voice/telephony or contact‑center adjacent SaaS
• Familiarity with LLM/GenAI concepts and how to message/position them simply
• Built communities, referral/partner programs, or template marketplaces
• Launched in US & India markets with localization nuances

Nice‑to‑have

• Experience in voice/telephony or contact‑center adjacent SaaS
• Familiarity with LLM/GenAI concepts and how to message/position them simply
• Built communities, referral/partner programs, or template marketplaces
• Launched in US & India markets with localization nuances

How you work

• High agency and bias to action; comfortable making bets with incomplete data
• Narrative + numbers: you can tell the story and prove it with the graph
• Tasteful simplicity: ruthless about removing steps; clear onboarding and defaults
• Cross‑functional leadership without drama; you align Marketing, Inbound Sales, Product, and Support
• Owner mindset: think in moats, pricing power, and customer love—not just features

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Marketing