Growth Executive

30 Sundays; Gurugram District; On-site; INR 300,000 - 500,000; Full time

Job summary

A travel company is seeking a Growth Executive (Audit – Trip Readiness) in Gurugram. The role involves ensuring end-to-end trip readiness by auditing bookings and itineraries to ensure a seamless traveler experience. Candidates should have 1–3 years in travel operations, strong attention to detail, and proactive problem-solving skills. Proficiency with tools like Google Sheets is essential. This position is key to maintaining quality in operations and enhancing customer experience.

Qualifications

• 1–3 years of experience in travel operations or related fields.
• Proven ability to coordinate and manage multiple stakeholders.

Responsibilities

• Conduct pre-trip readiness audits for accuracy and completeness.
• Verify arrangements against approved itineraries.
• Ensure all traveler documents are ready before departure.
• Proactively identify gaps that could impact customer experience.
• Coordinate with teams to resolve audit findings.
• Maintain trip-readiness dashboards and reports.

Skills

Strong attention to detail and process orientation

Ability to think proactively and anticipate operational risks

Good coordination and stakeholder management skills

Comfortable working with checklists, trackers, and MIS reports

Experience in travel operations, quality audit, CX, or supply coordination

Prior exposure to experiential, group, or international travel

Hands-on experience with travel bookings, itineraries, or vendor management

Tools

Google Sheets

Excel

CRM / internal ops tools

Job description

Overview

30 Sundays is a travel company dedicated to creating personalized and unforgettable vacation experiences exclusively for couples. Founded by industry veterans with backgrounds at Apple, BCG, and leading travel businesses like Oyo and Travel Triangle, focused on curating unique and high-quality couple-focused trips, 30 Sundays stands out with features like knowledgeable planners, price transparency, and 24/7 Support. At 30 Sundays, we believe in strengthening relationships through meaningful travel experiences tailored to couples.

Job Title: Growth Executive (Audit – Trip Readiness)

Department: Growth / Operations

Location: Gurugram

Experience: 1–3 years

Role Overview

The Growth Executive (Audit) will play a critical role in ensuring end-to-end trip readiness before every departure. This role focuses on auditing bookings, itineraries, suppliers, and internal processes to ensure a seamless traveler experience. The position sits at the intersection of growth, operations, and customer experience, ensuring that scale does not compromise quality.

Roles and Responsibilities

• Conduct pre-trip readiness audits to ensure all bookings, itineraries, and confirmations are accurate and complete.
• Verify hotels, transport, activities, guides, and vendor arrangements against the approved itinerary.
• Ensure all Traveler documents, vouchers, SOPs, and internal checklists are in place before departure.
• Identify gaps, risks, or inconsistencies that could impact customer experience and flag them proactively.
• Coordinate with Operations, CX, Supply, and Sales teams to close audit gaps on priority.
• Track audit findings and maintain trip-readiness dashboards and MIS reports.

Skills Required

• Strong attention to detail and process orientation.
• Ability to think proactively and anticipate operational risks.
• Good coordination and stakeholder management skills.
• Comfortable working with checklists, trackers, and MIS reports.
• Experience in travel operations, quality audit, CX, or supply coordination.
• Prior exposure to experiential, group, or international travel is a plus.
• Hands-on experience with travel bookings, itineraries, or vendor management preferred.

Tools and Systems

• Google Sheets / Excel for audits and MIS
• CRM / internal ops tools (preferred)