Group Product Manager

Scapia; Bengaluru; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

Scapia is seeking a Group Product Manager – Cards to lead the strategy and growth of credit card products. This role will oversee customer acquisition and onboarding processes across various banks, ensuring seamless credit card experiences.

The ideal candidate will possess 9-12 years of experience in product management, particularly in the fintech or banking sectors, and should have a strong analytical mindset to drive customer engagement.

Qualifications

• 9-12 years of product management experience, ideally in fintech, payments, or banking.
• Strong analytical and problem-solving skills with a data-driven mindset.
• Proven ability to ship customer-facing products at scale.

Responsibilities

• Define and execute product strategy and roadmap for credit card products.
• Own the end-to-end card lifecycle, including onboarding and transactions.
• Drive key metrics like conversion rates and customer retention.

Skills

Product Management

Analytical Skills

Collaboration

Problem-Solving

Customer Experience

Job description

About Us

Scapia! A credit card that’s out there to make travel happen for people, by converting their everyday expenses into travel experiences. We’re a bunch of passionate people who work together, brainstorm, and debate with each other, and don’t stop until we’re proud of our work. Customer delight tops everything else! We’ve worked hard to create an environment of honesty and passion that sets everyone up for success.

Role

We are looking for a Group Product Manager – Cards to lead the strategy, development, and growth of our credit card products issued in partnership with leading banks and NBFCs. This role will own the experience of customer acquisition and onboarding across multiple bank partners. You will work closely with engineering, design, business, data, risk, compliance, and partner banks to build seamless and innovative credit card experiences for our users.

What you’ll do?

Product Strategy & Ownership

• Define and execute the product strategy and roadmap for our credit card products.
• Own the end-to-end card lifecycle, including onboarding, KYC flows, approval journeys, card activation, transactions, billing, and repayments.
• Identify opportunities to improve card usage, engagement, and customer experience.
• Build and coach a team of product managers who will work with you to ensure a fantastic experience for our customers.

Credit Card Ecosystem

• Build and manage products across card networks like Visa, RuPay and enable users to get access to our cards.
• Work closely with issuing bank partners to launch and scale co-branded credit card programs.
• Manage integrations with partner banks, TSPs and infrastructure providers.

Product Execution

• Translate business needs into clear PRDs, user stories, and product specifications.
• Work with engineering and design to deliver high-quality product features and improvements.
• Own product launches, experiments, and iterative improvements.

Growth & Engagement

• Drive key metrics like conversion rate, card activation, monthly spend per user, and retention.
• Build features that improve credit card onboarding, adoption and transaction frequency.
• Partner with marketing and growth teams to launch rewards, offers, and engagement campaigns.

Data & Insights

• Define product KPIs and track performance using data dashboards.
• Use customer insights and analytics to improve product experiences and drive growth.

AI-Driven Innovation

• Use AI tools to optimise workflows for yourselves and your team
• Build intelligent features and internal tools

Profile

• 9-12 years of product management experience, ideally in fintech, payments, or banking.
• Understanding of credit card ecosystems, issuing banks, and payment networks is a plus.
• Proven ability to ship customer-facing products at scale and own the process end-to-end.
• Strong analytical and problem-solving skills with a data-driven mindset.
• Experience collaborating with engineering, design, business and external stakeholders.