Senior Product Manager

Scapia; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

A leading fintech company in Bengaluru seeks a Senior Product Manager to lead strategy, development, and growth of credit card products in partnership with banks. The role involves defining product strategy, owning the end-to-end card lifecycle, and improving customer experiences. Candidates should have 4-6 years in product management, ideally within fintech, with strong analytical skills and the ability to collaborate with multiple stakeholders. This role offers a dynamic environment focused on innovation and customer delight.

Qualifications

• 4-6 years of product management experience, ideally in fintech, payments, or banking.
• Strong analytical and problem-solving skills with a data-driven mindset.
• Proven ability to ship customer-facing products at scale and own the process end-to-end.

Responsibilities

• Define and execute the product strategy and roadmap for credit card products.
• Own the end-to-end card lifecycle including onboarding and transactions.
• Identify opportunities to improve card usage and customer experience.
• Manage integrations with partner banks and TSPs.
• Define product KPIs and track performance.

Skills

Product management experience

Understanding of credit card ecosystems

Analytical skills

Collaboration skills

Job description

About Us

Scapia! A credit card that’s out there to make travel happen for people, by converting their everyday expenses into travel experiences. We’re a bunch of passionate people who work together, brainstorm, and debate with each other, and don’t stop until we’re proud of our work. Customer delight tops everything else! We’ve worked hard to create an environment of honesty and passion that sets everyone up for success.

Role

We are looking for a Senior Product Manager – Cards to lead the strategy, development, and growth of our credit card products issued in partnership with leading banks. This role will own the experience of customer acquisition and onboarding across multiple bank partners.

You will work closely with engineering, design, data, risk, compliance, and partner banks to build seamless and innovative credit card experiences for our users.

Responsibilities

• Define and execute the product strategy and roadmap for our credit card products.
• Own the end-to-end card lifecycle, including onboarding, KYC flows, approval journeys, card activation, transactions, billing, and repayments.
• Identify opportunities to improve card usage, engagement, and customer experience.
• Build and manage products across card networks like Visa, RuPay and enable users to get access to our cards.
• Work closely with issuing bank partners to launch and scale co-branded credit card programs.
• Manage integrations with partner banks, TSPs and infrastructure providers.
• Translate business needs into clear PRDs, user stories, and product specifications.
• Work with engineering and design to deliver high-quality product features and improvements.
• Own product launches, experiments, and iterative improvements.
• Drive key metrics like conversion rate, card activation, monthly spend per user, and retention.
• Build features that improve credit card onboarding, adoption and transaction frequency.
• Partner with marketing and growth teams to launch rewards, offers, and engagement campaigns.
• Define product KPIs and track performance using data dashboards.
• Use customer insights and analytics to improve product experiences and drive growth.
• Use AI tools to optimise workflows for yourselves and your team; build intelligent features and internal tools.

Qualifications

• 4-6 years of product management experience, ideally in fintech, payments, or banking.
• Understanding of credit card ecosystems, issuing banks, and payment networks is a plus.
• Proven ability to ship customer-facing products at scale and own the process end-to-end.
• Strong analytical and problem-solving skills with a data-driven mindset.
• Experience collaborating with engineering, design, business and external stakeholders.