Group Health Operations Manager

FlexBoard; India; Remote; INR 7,163,000 - 8,954,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Performance bonuses

Job summary

FlexBoard is seeking an Operations Manager to oversee regional operations, ensuring profitability and efficient performance. The role emphasizes customer service, reporting, and staff management, with focus on physician panel decisions and workflow optimization.

Beginning compensation will depend on experience, with a comprehensive benefits package including health, retirement plans, and performance bonuses. This position offers a remote work setup with national scope.

Qualifications

• EDUCATION/CREDENTIALS An Associates Degree or Bachelors Degree is preferred. RN / LPN License is required.

Responsibilities

• Drive customer service excellence and scheduling best practices.
• Present regular reports to management on performance and operations.
• Manage staff performance, coaching, and disciplinary actions as needed.
• Coordinate with finance, IT, and other support teams to ensure smooth operations.
• Oversee physician panel selection and cost optimization on the claimantsee schedule.

Skills

Communication skills

Critical thinking

Time management

Typing speed

Education

Associates or Bachelors Degree

RN / LPN License

Job description

reputed company JOB reputed company reputed company and ensure the overall profitability of the regional operations center. This includes but is not limited to reaching and exceeding financial & referral goals, properly managing reputed company efficiencies throughout reputed company, managing performance expectations & improvements for existing staff. Present management with regular reporting on any topic requested by the management team. reputed companys reputed company relies on individual and team contributions every day. We care for our customers, reputed company other and reputed company. It is the responsibility for reputed company of us to maintain a reputed company working environment that promotes reputed company satisfaction and results.

MAJOR DUTIES & RESPONSIBILITIES

Driving reputed company reputed company The Operations Manager drives reputed company reputed company by delivering excellent Customer service. This includes meeting scheduling best practices and turnaround time requirements. Ensuring the reputed company delivery of high reputed company reports. Managing reputed company inquiries in a reputed company manner. Optimizing Physician cost Ensuring that reputed company invoices adhere to the agreed upon fee schedule. Overseeing the reputed company selection of physicians. Specifically ensuring that reputed company selects the most appropriate physician reputed company on the claimants location, the required specialty, and the most appropriately priced physician reputed company on the reputed companys fee schedule. Building relationships with key physicians to ensure panel retention. Manage Staff Performance and reputed company Monitor key performance metrics of individual Customer Service Representatives (CSR) and reputed company Assurance (QA) Specialists. Ensure reputed company meets or exceeds 85% of reputed company goals for scheduling and reputed company Assurance targets. Responsible for hiring new staff members reputed company on increased referral volume and/or the reputed company of new clients. Conducts performance evaluations that are reputed company and reputed company. Handles discipline and termination of employees as needed and in accordance with company policy. Responsible for the overall production, performance, and reputed company of the assigned region. Plans and organizes daily activities reputed company to production and operations. Measures productivity by analyzing performance data, financial data, and activity reports. Coordinates with other support departments such as reputed company, finance, and IT and BA to ensure successful production operations. Determines labor needs to meet production goals.

Requirements

EDUCATION/CREDENTIALS An Associates Degree or Bachelors Degree is preferred. RN / LPN License is required.

JOB RELEVANT EXPERIENCE

Business experience in a reputed company and/or reputed company setting is preferred. Business experience in a Workers Compensation and/or Auto reputed company setting is preferred. Utilization Review experience is required.

JOB SKILLS/COMPETENCIES

Present exceptional communication skills with a reputed company understanding of company business lines. The ability to apply critical thinking, manage time reputed company and meet specific deadlines. Computer literacy and typing skills are essential.

WORK FROM HOME

TECHNICAL REQUIREMENTS Supply and support their own internet services. Maintaining an uninterrupted internet reputed company is a requirement of reputed company work from home position.

Beginning compensation will depend on several factors including the candidate's experience, education, and specific skills. In reputed company to the reputed company salary, we offer a comprehensive benefits package including health reputed company, retirement plans, and performance bonuses. Our Commitment We are committed to providing fair and competitive compensation that reflects reputed company employee's contributions and performance. We value diversity and reputed company to create an inclusive environment for reputed company.

Compensation

reputed company $75,000 - $93,750 USD

Benefits

reputed company at reputed company and enjoy a comprehensive benefits package designed to support your reputed company-being and peace of mind. We offer a reputed company of benefits including medical, dental, and reputed company coverage for you and your family. Additionally, we offer voluntary life reputed company reputed company for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet reputed company plans. Employees receive basic life reputed company, short-term disability, and long-term disability coverage at no cost. Our generous reputed company time off policy ensures you have time to relax and reputed company, while our 401k plan with a company match helps you plan for your reputed company. reputed company equipment and