Gold Loan Officer

Buzzworks Business Services; India; Remote; INR 180,000 - 240,000; Full time

Job summary

Buzzworks Business Services in India is seeking a Gold Loan Sales Officer to identify potential customers for gold loan products, explain schemes, and achieve monthly targets through field visits and referrals. This role requires strong sales and communication skills and the ability to manage end-to-end loan processing.

The officer will conduct regular field visits, collect and verify KYC, coordinate with branches, credit, valuation, and operations, and maintain relationships with customers for

Qualifications

• Experience in gold loan sales or financial services preferred.
• Strong sales and negotiation skills required.
• Comfortable with field visits and lead generation.
• Ability to manage customer documentation and loan processing.

Responsibilities

• Identify and approach potential customers for gold loan products.
• Explain gold loan schemes, interest rates, eligibility, tenure, and repayment options; achieve monthly targets for leads, applications, and disbursements.
• Conduct regular field visits to generate new business; build relationships with local businesses, customers, agents and referral partners.
• Collect and verify KYC and required documents; ensure applications are complete and accurate.
• Coordinate with branch, credit, valuation and operations teams from login to approval and disbursement.
• Maintain good relationships with existing and new customers; follow up for renewals and referrals.
• Remind customers about EMI payments and loan maturity; assist in overdue follow-up and retention.
• Follow KYC/AML guidelines and gold-loan procedures; maintain accurate records.

Skills

Sales

Communication

Lead generation

Negotiation

Relationship management

Field marketing

Customer handling

Target achievement

Job description

Gold Loan Sales Officer Roles & Responsibilities

1.Identify and approach potential customers for gold loan products.

Generate leads through field visits, referrals, local markets,

and existing customer references.

2. Gold Loan Sales Explain gold loan schemes, interest rates, eligibility, tenure, and repayment options.Achieve monthly targets for leads, loan applications, and disbursements.

3. Field Sales & Market Visits Conduct regular field visits to generate new business. Develop relationships with local businesses, customers, agents, and referral partners.

4. Customer Documentation Collect and verify KYC and required loan documents. Ensure applications are complete and accurate as per company policy.

5. Loan Processing Coordinate with the branch, credit, valuation, and operations teams. Follow up on applications from login to approval and disbursement.

6. Customer Relationship Management Maintain good relationships with existing and new customers. Follow up for renewals, repeat loans, and referrals.

7. Repayment & Follow-up Remind customers about interest/EMI payments and loan maturity. Support the branch in overdue follow-up and customer retention.

8. Compliance Follow company policies, KYC/AML guidelines, and gold-loan procedures. Maintain proper records and ensure accurate customer information.

Key Skills:

Sales & communication, customer handling, field marketing, lead generation, negotiation, target achievement, and relationship management.

Bike Mandatory